ladies and gentlemen taking care of ladies and gentlemen IS THERE A ROOM IN THIS DYNAMIC INDUSTRY FOR YOU????? “OF COURSE! OUR BUSINESS IS SERVICE.” What is service? What is the secret being the best?-(asked t the General Manager of Oriental Hotel in Bangkok) SERVICE‚ SERVICE‚SERVICE SERVICE Webster’s New World Dictionary -the act or means or serving To serve is to: “provide goods and services for”&“be of assistance to.” With thousand of guest encounter each day‚ it is critical
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SERVICE OPERATIONS MANAGEMENT IN HOTELS-AN APPROACH TOWARDS QUALITY AND COMPETITIVENESS Introduction There is a growing body of literature that examines the impact that operations management has on the expectations and perceptions of customers as preliminary stages for creating customer loyalty (Armstrong et al‚ 1997‚ Johnston‚ 1999‚ Becker and Murrmann‚ 1999‚ Brady et al‚ 2001‚ Hope and Potter‚ 2006‚ and Hill‚ 2005). Therefore‚ the main purpose of this research project is to introduce the concept
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of its people determines the fate of organization. Hence‚ choice of right people and placing them at right place becomes essential. Hiring comes at this point of time in the picture. Hiring is a strategic functions for HR department. The project report is about recruitment and selection process that is an important part of the organization which is considered as a necessary asset of a company. In fact‚ recruitment and selection give a home-ground to the organization acumen that is needed for proper
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A Business Plan On Lemonade Restaurant (It’s more than just a food) Project Concept A Brief Description about the Hotel Our project concept was started with an idea on how if we provide healthy and organic food to the customers for whom we thought of utilizing our own placed farm in the Gujarat itself. As Agriculture is growing in our part of Gujarat we noticed high enrichment on the growing vegetables and spices from our field of farm. Our vision is to provide a healthy and organic food
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1. Outline the business The boutique hotel that I am planning to operate is named ‘MUX boutique hotel’‚ which is located near to strait of Singapore. Unlike the traditional standardized hotel‚ MUX offer luxury facilities of varying degrees in unique or intimate settings with the opportunity to explore the local atmosphere. Generally‚ concept that this hotel wants to delivery for is a type of relaxing and fashionable lifestyle outside the city. It aims to provide incredible view‚ comfortable and
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The MetroWest Daily News is an American day by day daily paper distributed in Framingham‚ Massachusetts‚ serving the MetroWest district of rural Boston. It is the lead daily paper of Community Newspaper Company‚ a division of GateHouse Media. The daily paper covers a few urban communities and towns in Norfolk and Worcester regions‚ however until 1998 it was named for Middlesex County or for the town of Framingham (through the vast majority of the mid-twentieth century‚ as the Framingham News).
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that have influenced this transformation like technological Advances‚ professionalism‚ and general recognition of human beings as most important resources. These were the main reasons which led us to develop an autonomous system for hotel management. The work of hotel management i.e. keeping all the records up to date by manually entering the records in registers is likely to be not error prone and the work is tiresome. The main features implicated in this management system are- • A computer based
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YES.. IT IS A REFLECTION.. but i feel like this is only going to be a report of what I did in the agency‚ Department of Health Center for Health Development Bicol. Well‚ this is my real JOURNEY here at the DOH... Now‚ as a reflection‚ This is the time to say what I really feel...I feel so Happy‚ stressed at times and I feel very lucky. Yes‚ INDEED‚ I AM LUCKY:D At first‚ I had no idea what to do in this office... Me and my fellow Trainees talked about it and they said a lot of things
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A HOTEL PRACTICUM REPORT ON HOTEL KIMIKARLAI @ REMEDIOS RESTAURANT Arellano Extension‚ Ugac Sur Tuguegarao City May 04‚2013 In Partial Fulfillment of the Requirements HIM71 HOTEL PRACTICUM (OJT) For the Degree BACHELOR OF SCIENCE IN HOSPITALITY INDUSTRY MANAGEMENT Cagayan State University Andrews Campus‚ Caritan Tuguegarao
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usage‚ the reports it produces‚ the features of the home page and the way it is connected to other departments. Hotels reservation systems are different according to what the management needs/requires out of the system. It also depends on what they aim for. Furthermore‚ there are two types of reservation systems in each hotel whether an online reservation system or a front desk reservation system. In this report‚ we made our researches based on a front desk reservation system. ibis hotel reservation
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