ATTRITION IN BPO INDUSTRY: A SURVEY REPORT Abstract The BPO industry is undoubtedly considered as one of the biggest fields of employment in India and stands number two worldwide after Philippines. However‚ it is facing a phenomenal increase in attrition rate which is the biggest challenge. The current attrition rate is 55 %. (Source: 13 Oct‚ 2011‚ The Financial Express) as compared to the last year of 51%. Nasscom‚ in a report said that that the outsourcing industry is expected to face a shortage
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MEMBER SATISFACTION SURVEY Dear Sir/Madam‚ The British Council Library is conducting a survey to measure the satisfaction level of our members. Kindly send us the filled questionnaires as your responses are very valuable to us. A short summary of the survey results will be provided to you as soon as possible. (Please tick the box which is applicable to you in the place provided) PERSONAL INFORMATION Name (Optional): ____________________________________ Gender: _____________ Age: _____ Education:
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|[pic] Question|10 out of 10 points | |1 | | |[pic] |Multiple Choice Questions with Slides | | | | | |
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English 2202 Mid-Term Examination Answers 1. What does Montagu say is the real reason that Swift wrote “The Lady’s Dressing Room”? She says that that the real reason is that Swift had failed sexually with a prostitute. 2. What is Clarissa’s advice to Belinda? Clarissa tells Belinda that because beauty will fade‚ she should use “good sense” to preserve what her beauty has gained for her. In the context of what has happened‚ Clarissa means that Belinda should accept with good cheer
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Barlow‚ Maude February 25‚ 2008 *The* Global Water Crisis and the Coming Battle for the Right to Water Foreign Policy in Focus‚ www.fpif.org A disturbing article by Maude Barlow‚ which pertains to the building tension between countries‚ regions‚ etc. in‚regards to shared water sources. She highlights the possibilities of issues arising from disagreements in the use and treatment of water sources. Amster‚ Randall March 10‚ 2009 Water‚ Water Everywhere? Sustaining Scarce Resources in
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A Case Study in Creative Approaches to Customer Satisfaction Surveys Background The Washington Suburban Sanitary Commission (the Commission or WSSC) is a bi-county agency in Maryland established to provide water supply and wastewater treatment services for approximately 1.7 million people in Montgomery and Prince George’s Counties. WSSC has a service area of almost 1‚000 square miles‚ and serves about 430‚000 accounts. Ascellon’s work on this project was guided by three critical objectives that
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AN ARTICLE REVIEW: PRIVATIZATION AND RENATIONALIZATION IN MALAYSIA: A SURVEY By Jomo K. S. and Tan Wooi Syn Brief Summary of the Article ABSTRACT: This article discuss about the theory of Privatization in and Renasionalization in Malaysia. This article start to review the evolution of the public policy from the colonial period and so on to the further development of the theory of Privatization starting from the very beginning of it until todate. The article start to review about the
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1. What political offices were black men elected to – and not elected to –during Reconstruction? federal office‚state office and local office 2. What issues most concerned black political leaders during Reconstruction? 3.Why were so many white southerners so opposed to black and white Republications exercising political power? 4. Were black political leaders unqualified to hold office so soon after the end of slavery? 5. What did black political leaders accomplish and fail to
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Evaluation Readings & iClickers Connect Web Site Human Resource Management Simulation How Do We Succeed in This Course? 2 Managing the Employment Relationship January 6‚ 2014 Managing the Employment Relationship The central question: How does effective management of the relationship between employees & the employer contribute to business success? 3 Managing the Employment Relationship January 6‚ 2014 Discussion Get with 2-3 Other Students Introduce Yourselves
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What essential characteristics distinguish a true experiment from other research designs? What ethical problems do you see in conducting experiments with humans? “Experiments are studies involving intervention by the researcher beyond that required for measurement. The usual intervention is to manipulate some variable in a setting and observe how it affects the subjects being studied (e.g.‚ people or physical entities). The researcher manipulates the independent or explanatory variable and then
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