GUARANTEE ON CONSUMER DECISION MAKING TOWARDS LUXURY HOTEL SECTORS IN ACCORDANCE TO MALAYSIAN CONSUMER PROTECTION ACT 1999 (CPA) by Pradeep Paraman ABSTRACT A service guarantee is a promise that a service or product will meet certain consumer expecta-
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Corporate Healthcare and Social Responsibility Genesis Burkett was born on September 26‚ 2010 three weeks before the expected date. During his admission to the Neonatal Intensive Care Unit he was administered sodium intravenously in a dose 60 times normal. As a result‚ blood tests that day indicated abnormally high levels; these were brought to the attention of the physician. The doctor ordered him checked but eight hours later‚ nothing had been done in response. At the age of six weeks
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CORPORATE SOCIAL RESPONSIBILITY Definition:- [Carroll‚ 1979; 2008‚ 500]: "The social responsibility of business encompasses the economic‚ legal‚ ethical and discretionary expectations that a society has of organizations at a given point in time." EU Definition of CSR: "A concept whereby companies integrate social and environmental concerns in their business operations and in their interaction with their stakeholders on a voluntary basis." The World Business Council for Sustainable Development
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Personal responsibility begins inside and moves outward Shannon Stout GEN/200 Aug 01 2013 Tim Ferrara Personal responsibility begins inside and moves outward We have to begin with ourselves and take responsibility for our thoughts‚ choices‚ actions and reactions. Then we can be responsible for the circumstances we create in our world. When you believe something or someone else is responsible for your problems and the resulting solutions‚ that exact thought is the first problem
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they have‚ some responsibilities are also expected of them as part of the company. In the same way‚ they also have some employee contract which they know among themselves that guide them as they go along with their routine in their workplaces. It also discusses some ethical responsibilities to employees which are very essential to satisfy their needs and thus‚ make them as productive individuals. Every stakeholder of a company has their own rights with corresponding responsibilities. These must be
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CHAPTER ONE 1.0 Introduction This chapter will point out the basic information on the effect of social responsibility on organizational performance. That will include stating the problem‚ giving the background information‚ general objectives‚ significance of this research study and the limitations of the study. 1.1 Background Information Consideration of the social‚ economic and political context demonstrates how CSR forms part of a wider strategic direction being taken internationally with regard
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Discuss the extent to which Consumer law achieves its objectives. The most efficient way for consumers to get what they want is through the ‘market’‚ not the government‚ but businesses have more power than their customers. Some businesses can and will use abuse this power and cheat and steal from consumers to make money. Because of this‚ the government regulates the behaviour of businesses to have a market economy that functions properly. These laws mainly protect consumers against; misleading/deceptive
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From the case study and the e-Activity‚ determine two (2) key reasons why people value the customer service that Nordstrom provides. Examine Nordstrom’s current corporate social responsibility activities‚ and suggest one (1) additional action that the company could take to further strengthen its corporate social responsibility efforts. Two reasons why people value the customer service that Nordstorm provides. 1. With the recent downturn of the economy‚ some people can relate more to the needs
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Corporate social responsibility (CSR‚ also called corporate conscience‚ corporate citizenship‚ social performance‚ or sustainable responsible business/ Responsible Business)[1] is a form of corporate self-regulation integrated into a business model. CSR policy functions as a built-in‚ self-regulating mechanism whereby a business monitors and ensures its active compliance with the spirit of the law‚ ethical standards‚ and international norms. In some models‚ a firm’s implementation of CSR goes beyond
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....................................................................................2 2. The stance of Pfizer ............................................................................................3 2.1 Theories of corporate social responsibility and ethics ...................................3 2.2 Pfizer ’s stance on CSR and ethics ..................................................................4 Bribery of Big Pharma ’s .........................................................
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