A STUDY ON CONSUMER PERCEPTION OF AFTER SALES SERVICE WITH REFERENCE TO HYUNDAI CARS AT CHENNAI CHAPTER I INTRODUCTION 1.1 ABOUT THE STUDY The present study was conducted in order to know the perception of the customer with respect to after sales services and to gauge the satisfaction of its consumers. Every customer tends to develop a certain image of the company after using the product. In this process‚ After Sales Services
Premium Tata Motors Automotive industry Automobile
BIBLIOGRAPHY INTRODUCTION TO CONSUMER PERCEPTION Consumer perception theory is any attempt to understand how a consumer’s perception of a product or service influences their behavior. Those who study consumer perception try to understand why consumers make the decisions they do‚ and how to influence these decisions. Usually‚ consumer perception theory is used by marketers when designing a campaign for a product or brand. However‚ some people study consumer perception in order to understand psychology
Premium Honda Motorcycle
A STUDY ON CONSUMER PERCEPTION OF RETAIL OUTLET WITH REFERENCE TO BIG BAZAAR‚CHENNAI By S.PREETHI A PROJECT REPORT Submitted To The FACULTY OF BUSINESS ADMINISTRATION In partial fulfillment of the requirements For the award of the degree of MASTER OF BUSINESS ADMINISTRATION IN MARKETING MANAGEMENT Anna university CHENNAI 600 025 ABSTRACT Training is a learning experience‚ in that it seeks a relatively permanent change in an individual which
Premium Retailing Pearson product-moment correlation coefficient Customer
INTRODUCTION In the diet of every nation‚ milk is considered as nature’s perfect food. The consumption of milk and its food products have been increased as a sign of prosperity. The growing underdeveloped countries in the last few decades have adopted milk and its food products in their diets. Milk can be defined as the fresh and clear lacteal secretion practically free from colostrums and obtained by the complete milking of one or more milky animals like cow‚ buffalo‚ goat etc. In human
Premium Milk
Analysis of consumer perception towards aesthetic surgery In context‚ a man’s perception will affect his decision to purchase aesthetic surgery from a particular business. Perception is defined as the process by which an individual selects‚ organizes and interprets stimuli into a meaningful and coherent picture of the world (Quester et al.‚ 2014). Perception is an internal influence that affects consumer buying behaviour. (Figure 1). Figure 1: Perception is one of many internal influences that
Premium Plastic surgery Reconstructive surgery Surgery
Presentation on Analyzing Consumer Perception Basic Case Study • The case study discuss about what is consumer perception • What are the dimensions set to do study on perception of consumer • Different sections discussed: Data collection & Profile analysis Perceptual mapping technique Analyzing the maps in new product development Contents • Consumer Perception • Example of Black & Decker • Different sections : Section I : Data collection & profile analysis Section
Premium Marketing Product management Factor analysis
INTRODUCTION Smartphone: A smartphone is a mobile phone built on a mobile operating system‚ with more advanced computing capability and connectivity than a feature phone. The first smartphones combined the functions of a personal digital assistant (PDA) with a mobile phone. Later models added the functionality of portable media players‚ low-end compact digital cameras‚ pocket video cameras‚ andGPS navigation units to form one multi-use device. Many modern smartphones also include high-resolution
Premium Smartphone Mobile phone
Running head: EXAMINING THE IMPACT OF PRODUCT ATTRIBUTES ON PERCEPTION TOWARDS BRAND PRODUCT Examining the Impact of Product Attributes On Perception towards Brand Product [The name of the writer appears here] [The name of the institution appears here] TABLE OF CONTENTS Preface ………………………………….………………………… 3 Abstract ……………………………………….…………………… 4 Chapter 1: Introduction ……………………………………….. 5 1.1 A Brief History ………………………………… 9 Chapter 2: Literature Review ………………………………… 12 2.1 - The Figurative
Premium Perfume Metaphor
Consumer Perception The world of marketing is an ever-changing one. Not simply because consumers’ desires change‚ but also because today marketers have more means than ever to reach potential customers. The Internet has made aspects of marketing much simpler and cheaper. We can now literally reach over a billion people world-wide. For multinational companies‚ this is a good means to create a connection with the people in each country they operate in. The following will examine the website
Premium General Motors
A Report On Understanding Consumer Behaviour towards Luxury Products By Jitesh Sanghvi MMS – 137‚ Marketing Year 2009-10 K J Somaiya Institute of Management Studies & Research Understanding Consumer Behaviour towards Luxury Products Understanding Consumer Behaviour Towards Luxury Products By Jitesh A Sanghvi Under the guidance of Mar. Nilesh Talreja Senior Executive Interface Communication ______________ Designation SIMSR‚ Mumbai K J Somaiya Institute of Management
Premium Marketing Luxury good Luxury vehicle