Introduction The Consumer Protection Act 1999 (CPA) is an act with the objective to protect the consumers’ right which came into force in Malaysia on 15th November 1999. Basically‚ the provisions of this act cover areas not covered by other existing laws. This act provides simple and inexpensive redressal to the consumer’s grievances and relief of a specific nature for example from ‘false’‚ ‘misleading’ or ‘deceptive’ as to conduct‚ representation or practice and that they shall not be practiced
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benefits of their product and services to potential consumers. Sociocultural inputs consist of a wide range of non-commercial influences. A TV with a built DVD and A concentrated liquid laundry detergent are influencing by marketing inputs more. Since marketers can influence the consumers perception through illustrated advantages of those product. Fat reduced ice cream and pay television are more influencing by social cultural. Since when consumers by those products‚ they would like to ask the opinion
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PROTECTING CONSUMER INTERESTS UNDER COMPETITION LAW ___________________________ INTERNSHIP PROJECT REPORT SUBMITTED TO: THE COMPETITION COMMISSION OF INDIA UNDER THE GUIDANCE OF: DR. VIJAY KUMAR SINGH DEPUTY DIRECTOR (LAW) SUBMITTED BY: SHUBHANGI GOEL ILS LAW COLLEGE PUNE. ____________________________ COMPETITION COMMISSION OF INDIA NEW DELHI OCTOBER 2012 Protecting Consumer Interests under Competition Law ACKNOWLEDGEMENT I would like to take this opportunity to thank all
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PROJECT REPORT ON CONSUMER AWARENESS” Prepared by: Bamdev Baghar PGT(Economics) CONTENTS Page No. 1. Introduction 1-2 1.1. Rise of consumer awareness 1.2. Objectives of the Study 1.3. Meaning of consumer awareness
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Consumer behavior: Consumer behaviour is the study of individuals‚ groups‚ or organizations and processes they use to select‚ secure‚ and dispose of products‚ services‚ experiences‚ or ideas to satisfy needs and impacts that these processes have on the consumer and society. It blends elements from psychology‚ sociology‚ social anthropology and economics. It attempts to understand the decision-making processes of buyers‚ both individually and in groups. It studies characteristics of individual consumers
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The impacts on ’Spontaneous Consumer’ have resulted in the trend on Auckland Theatre Company. Impacts such as raising demands in the sales of tickets at the last minute. As inferred from the case study‚ “on average‚ 25-30 per cent of a season is booked in advance by subscribes. This may create loss of sales revenue from the particular group of ’Spontaneous Consumers’. However‚ Auckland Theatre Company may extend their registration dates to cater to this particular group’s needs. Extended registration
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 Consumer should be responsible about what he wants to buy‚ prices and quality  Upto the consumer to chose wisely Consumer Protection  Sometimes impossible to know whether the product is will work properly or not  At point of sale consumer are protected by law concerning some aspects of their purchases despite principal of caveat emptor Consumer Rights  United Nations Guidelines on Consumer Rights- 8 basic consumer rights that as consumers we are entitled
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Q. 4: A business is perplexed by the unexpected result of its recent advertising campaign and has turned to you for help in understanding what is going on. This new campaign was designed to increase the advertised products personal relevance to consumers by emphasizing its ability to fill previously underappreciated needs. Yet the campaign had had no noticeable effect on sales of the advertised product. Rather‚ it appeared to simulate the sales of competitor. Why might this have occurred? 10 mark
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may be defined as the “amount of satisfaction derived from a commodity or service at a particular time”. Assumptions: • UH:\Games.exetility can be measured. • Marginal Utility of money remains constant • No change in income of the consumer‚ his taste & fashion to be constant • No substitute • Independent marginal utility of each unit of commodity Utility Characteristics: • Utility is subjective/not measurable • Utility is variable • Utility is different
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CONSUMER THEORY I Consumer theory – deals with how a consumer chooses the best bundle of goods he/she can afford. BUDGET CONSTRAINT To know which bundle of goods a consumer can afford‚ we have to look into the consumer’s budget constraint. We first assume that there are only two goods‚ say good x1 and x2. A consumer can choose from bundle A (3‚ 2) – 3 units of good 1 and 2 units of good 2; bundle B (6‚ 5) – 6 units of good 1 and 5 units of good‚ so forth. Given the price of good 1 (p1)‚
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