Assignment title Communicating effectively at work Assessor John Leach Date issued 20/12/13 Interim Deadline 4 weeks Final deadline Duration (approx) 8 hours Qualification suite covered BTEC Level 2 Certificate in Principles of Business and Administration Level 2 NVQ Certificate in Business and Administration Units covered BTEC unit 1: Principles of personal responsibilities and working in a business environment NVQ Level 2 Certificate Unit 4: Communicate in a business environment
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spoke to the employer of the local paper shop‚ he told me that he shares many different rights and responsibilities with his employee’s and they are the Health and Safety act and the Conditions of Employment. The Health and Safety act sets out rules that both the employer and employee should obey to run the business effectively‚ the employer has a right to provide safe equipment that won’t put the employees in danger‚ however‚ the employee also has to obey any rule to the employer puts forward. The employer
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CHAPTER 3: COMMUNICATING in a world of diversity TEST YOUR KNOWLEDGE 1. Market globalization now allows companies to sell and produce goods all over the world. Globalization has increased business’s exposure to cultural diversity‚ which means that more businesspeople interact with co-workers‚ customers‚ suppliers‚ and others from a variety of ethnic and cultural backgrounds. As a result of these two trends‚ communicators must be more aware of cultural differences when communicating
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become more accustomed to digital media to express ourselves and communicate with others. However‚ this raises questions about our ability to signal different sentiments on these media. In particular‚ an issue that often arises is the question of communicating sarcasm over these media. Sarcasm is a disruptive factor that polarizes the meaning of a message and flips it completely. Before the digital era‚ studies often analyzed the verbal cues used to signal sarcasm. Signalling sarcasm is not a perfect
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A Study on the Effects of Staff Turnover in Business Organisation 1. Introduction Organizations invested a lot for their staff in terms of induction and training‚ maintain and retain them in their organizations. These employees are very important because of their value is huge to the organization‚ and not easily replicate (Meaghan et al 2002). Every organization wishes have high productivity‚ reduce errors and is successes. However‚ to provide basic necessities of secure environment‚ good pay and
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Communicating in the Cyber Age The technology age brings new ways to interact with each other in every part of life. Communication is just one part of life that has dramatically changed in this new age. People are now able to communicate to more people‚ on more personal levels‚ and with a lot more ease. Communicating with cyber technology has its benefits as well as its downfalls. While being able to communicate to many people there is the risk of sharing too much. That risk has caused many
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Skill Discovery-Developing the Communicating Skills There is no disagreement with the statement that e conomic globalization facilitates the global mobility of labour force‚ which brings not only opportunities for the development of organisation but also challenges in managing the cross-culture issues. Meanwhile‚ the increasing penetration of hi-technology in the new world of work will inevitably result into the change of working pattern‚ which conversely present a new topic for all managerial personnel
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restaurants is an issue that most hospitality business owners face. • Turnover becomes especially high when the economy is doing well as employees see more opportunities arise. • In 2011‚ turnover rates increased for 47 percent of the restaurants interviewed. • Reduced spending in poor economic periods causes restaurants to decrease the number of employees they retain. • The lack of advancement‚ poor working conditions and transient nature of the work force may contribute to high turnover rates
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the organization with regards to the challenges in managing the “balancing act” between recruiting and retaining the employees‚ which appears to be critical for Resorts World Berhad RWB (thereafter referred to as RWB). Whilst recruitment is a major task‚ retaining‚ plus people development through training and retraining are challenges that need be managed in view of the high staff turnover within RWB. Being one of the biggest Genting’s subsidiary and entertainment and leisure arms for the group
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INTRODUCTION LABOUR WELFARE The title of the project is “A STUDY ON LABOUR WELFARE IN KOLENCHERY GREENVALLY FIVE STAR AQUA MINERALS processing company ltd. Welfare means fairing or doing well.it is a comprehensive term and refers to the physical mental and emotional well doing of an individual further the term. Welfare is a relative concept relative in time and space. It is there for various from time to time form region and from country to country. The institute of labour welfare organization defines
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