FACTOR Operations factor Industry factor • 6 This information is used to explain or predict some aspect of customer behavior with regard to a product or service. Information such as usage rate‚ benefits sought‚ and brand loyalty can provide significant aid in the design of more accurate and profitable strategies. Demographic information Geographic information BUYER BEHAVIOR Psychographic information • 7 A firm’s external environment is divided into various subcategories that include remote
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According to More & Miller‚ a supervisor must get involve‚ scan the work environment in order to pinpoint the performance problems that merit attention (2007). A supervisor must also identify the weaknesses‚ deficiencies‚ failures‚ or overt behavior of subordinates that indicate the need for corrective action. Analyze all relevant factors to determine the appropriate action to be taken. Then initiate and in many cases carry out the disciplinary action. Next‚ document the case for subsequent
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concepts. (a) Psychological Determinants of Behavior: This key construct is characterized by various determinants that influence ones behavior. Outcome expectations are how apt one is to actually performing the behavior‚ and the repercussions that ensue. Self-Efficacy is a concept we’ve seen numerous times with other theories this semester‚ which is ones personal ability to face the behavior‚ and that applies to a group when in reference to collective efficacy. (b) Observational Learning: This
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of an organization explains the various factors included under OCTAPACE. Ans. Organizational culture is the collective behaviour of humans who are part of an organization and the meanings that the people attach to their actions. Culture includes the organization values‚ visions‚ norms‚ working language‚ systems‚ symbols‚ beliefs and habits. It is also the pattern of such collective behaviours and assumptions that are taught to new organizational members as a way of perceiving‚ and even thinking
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Controversy‚ Kentucky River Cases i. NLRB will not allow more than 1 election in a 12 month period ii. Elections will not be authorized with 12 months of any union certification iii. A decertification election cannot be held when there is a valid collective bargaining agreement in place (up to a limit of 3
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Grievance in Industry There are many factors in industry‚ which make a worker unhappy and dejected. May be his fellow workers are non-co-operative or his foreman’s sarcastic or harsh remarks on his own personal problems outside the factory or domestic matters. Poverty‚ undernourishment‚ debts‚ unemployed dependent‚ etc. may be working adversely in his mind. He look around and finds everybody being unkind to him. He is aggrieved and wants to ventilate his feelings and reactions. A well-defined grievance
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Unions Let’s begin by defining labor unions. Author Stephen P. Robbins in his book titled Organizational Behavior‚ defines labor unions as “a vehicle by which employees act collectively to protect and promote their interests…for employees who are members of a labor union‚ wage levels and conditions of employment are explicitly articulated in a contract that is negotiated‚ through collective bargaining‚ between representatives of the union and the organization’s management”. There is no denying
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The Party in 1984‚ led by the figurehead of Big Brother‚ exercised the use of doublethink as a means to control its society. Doublethink is essentially mind control‚ and in the Party’s situation‚ it was mass‚ or collective‚ mind control. This mind control was achieved through collective solipsism. Throughout history‚ as we presently see in North Korea‚ governments have strived to control their populations as much as possible‚ but none have achieved near complete control like the Party did. Certain
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considers or provides creative adaptations that can suggest possibilities for new products or for improvements in existing products or in manufacturing and marketing techniques. 9 .This information is used to explain or predict some aspect of customer behavior with regard to a product or service. Information such as usage rate‚ benefits sought‚ and brand loyalty can provide significant aid in the design of more accurate and profitable strategies. 10 .This term refers to the relationships among human beings
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situation‚ two firms may agree to play a certain strategy without explicitly saying so. Oligopolists usually try not to engage in price cutting‚ excessive advertising or other forms of competition. Therefore‚ there may be unwritten rules of collusive behavior such as price leadership. A price leader will then emerge and sets the general industry price‚ with other firms following suit. (O’Hagen) In this essay‚ I aim to analyze a case in which tacit collusion has taken place‚ and investigate the relationship
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