Chapter 12 Setting the Product and Branding Strategy 14-1 Copyright © 2003 Prentice-Hall‚ Inc. Kotler on Marketing The best way to hold customers is to constantly figure out how to give them more for less. 14-2 Copyright © 2003 Prentice-Hall‚ Inc. Chapter Objectives In this chapter‚ the following topics will be covered: Product Characteristics and Classifications Product Differentiation Services Differentiation Product & Brand Relationships Packaging‚ Labeling‚ Warranties and Guarantees
Premium Product management Marketing Brand
PRODUCT CHARACTERISTICS & CLASSIFICATIONS Product level: The customer value hierarchy Is product a tangible offering? No‚ it’s more than that. “Product” is anything which can satisfy market. People classify products according to customer value. It’s illustrated by this circle system. At the centre is core benefit which the customer really buy. Take Shilla‚ a hotel of SamSung group‚ for example‚ when you get there‚ what are you pay for? Is it a room‚ or a bed‚ or a shower? Not at all. Basically
Premium Marketing Product management Brand
Chapter 12: Setting Product Strategy GENERAL CONCEPT QUESTIONS Multiple Choice 1. Marketing planning begins with the formulation of an offering to ________ target customers’ needs or wants. a. exceed b. meet c. capture d. compete with e. comprehend Answer: b Page: 372 Level of difficulty: Easy 2. The customer will judge the offering by three basis elements: ________‚ services mix and quality‚ and price. a. performance b. salespeople
Premium Marketing
SETTING PRODUCT STRATEGY Under the guidance of Prof. B S Prakash PGPBA 2014-16 - By Team RANKS Radhika Odugoudar Anish Rawat Niharika Joshi Kiran Karpur Shreekarthik Shesha 1 B1412 B1401 B1411 B1405 B1415 Marketing Management Overview Product Definition Market Offering Elements 5 Product Levels Product Classification Product Differentiation DESIGN of Product Product & Brand Relationships Product Systems & Mixes Product Mix Length & Product Line
Premium Product management Marketing
Chapter 12 Corporate Culture-the character of a company’s internal work climate as shaped by a system of shared values beliefs‚ and ethical standards that define behavioral norms. Key Corporate Culture Features The values‚ principles‚ and ethical standards that management practices and preaches. Company’s approach to people management and official polocies procedures and operating practices that provide guidelines for the behavior of company personnel. The atmosphere and climate that pervades
Free Ethics Sociology Organizational culture
CHAPTER 12 ACTIVITY-BASED COSTING LEARNING OBJECTIVES AFTER STUDYING THIS CHAPTER‚ YOU SHOULD BE ABLE TO: 1. Discuss the limitations of using only unit-based drivers to assign costs. 2. Provide a detailed description of activity-based product costing. 3. Describe how homogeneous cost pools can be used to reduce the number of activity rates. 4. Describe activity-based system concepts including an ABC relational database and ABC software. chapter summary THIS CHAPTER EXPLAINS HOW
Premium Cost accounting Cost Activity-based costing
14e (Kotler) Chapter 12 Marketing Channels: Delivering Customer Value 1) Which of the following is NOT a typical supply chain member? A) resellers B) customers C) intermediaries D) government agencies E) raw materials supplier Answer: D Diff: 1 Page Ref: 340 Skill: Concept Objective: 12-1 2) ________ the manufacturer or service provider is the set of firms that supply the raw materials‚ components‚ parts‚ information‚ finances‚ and expertise needed to create a product or service. A)
Premium Supply chain management Supply chain Marketing
Chapter 12 - Media Planning Essentials Scenario 12-1 Appleberry Farm Organic Jam has remained No. 1 one in the jam and jelly food category for several years. Although still a distant No. 2 in this category‚ Blackberry Valley Organic Jam is gaining on Appleberry. Appleberry had $39‚466‚000 in sales last year‚ while Blackberry had only $16‚301‚000‚ but that was 11 percent higher than its 2008 sales. Organic jams and jellies are important to marketers because they appeal to health-conscious consumers
Premium Advertising
12 Hunger‚ Eating‚ and Health Why Do Many People Eat Too Much? 12.1 12.2 12.3 12.4 Digestion‚ Energy Storage‚ and Energy Utilization Theories of Hunger and Eating: Set Points versus Positive Incentives Factors That Determine What‚ When‚ and How Much We Eat Physiological Research on Hunger and Satiety 12.5 12.6 12.7 Body Weight Regulation: Set Points versus Settling Points Human Obesity: Causes‚ Mechanisms‚ and Treatments Anorexia and Bulimia Nervosa ISBN 0-558-78571-9 Biopsychology
Premium Nutrition Blood sugar Insulin
Chapter 12 Discussion Questions |12-1. |What are the important administrative considerations in the capital budgeting process? | | | | | |Important administrative considerations relate to: the search for and discovery of investment opportunities‚ the | | |collection of
Premium Net present value