Ensure team effectiveness BSBWOR502 WB921 Assessment Tool 1 - Case Studies 1-4 Case Study 1 - Zenith Software Company’s new team Zenith Software Company (ZSC) develops and distributes accounting software applications. The products have proven to be very popular with small businesses. The new Marketing Director‚ Rob‚ recently discovered customer satisfaction had diminished significantly. She discovered that her predecessor had focused entirely on short term profits and sales volume‚ unfortunately
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ice Alyssa Corral Customer Service Bruce Fey Page 282 Review Questions What are some innate qualities or characteristics that make people unique? Innate qualities are qualities and characteristics that one is born with and has within them. Some innate qualities that make people unique are race‚ ethnicity‚ gender‚ height‚ natural hair color‚ and birth order. What external or societal factors affect the way members of a group are seen or perceived? Some external factors that affect
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Raiding Customer Assets at MF Global: Who Was Responsible? By James O ’Toole The Commodity Futures Trading Commission recently filed a complaint against Jon Corzine‚ CEO of MF Global‚ charging him with directing one of his mid-level managers‚ Edith O ’Brien‚ to transfer millions of dollars of customer assets to cover a bank overdraft that threatened to sink the firm. If he did so‚ the former head of Goldman Sachs‚ U.S. Senator‚ and governor of New Jersey broke the law. However‚ Corzine ’s lawyer claims
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Model questions for Global Marketing Outline and discuss the principal causal factors that encourage firms to undertake the international marketing of their products and services. Cultural and political forces influence international marketing activity. Discuss the impact of these forces and illustrate your answers with examples. “The global competitor will seek to standardise his offering everywhere” (Levitt). Critically evaluate this view with specific reference to a firm’s international
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Team Captain Assessment Step 1: Completed the following questions 1. Why is being a Team Captain important to you? I believe in the importance of building yourself as well as those around you in order that we all have the characteristics of being great leaders. Once that has been accomplishment‚ I believe we will function better as a whole. Being a team captain would give me the opportunity to utilize my background in order to provide quality services and work. Being a team captain would also
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The Evolution of Mathematics of Celestial Motion Through Aristotle’s crystalline spheres‚ the Copernican Revolution‚ and Newton’s understanding of Kepler’s laws of planetary motion; it becomes clear that mathematics was the driving force that guided us through the evolution of celestial motion. One of the first to theorize the motion of both terrestrial and celestial bodies was Aristotle around 330BCE. To this philosopher‚ the universe had always been eternally geocentric. On Earth the concept
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IKEA – THE GLOBAL RETAILER IKEA may be the world’s most successful global retailer. Established by Ingvar Kamprad in Sweden in 1943 when he was just 17 years old‚ today the homefurnishing superstore has grown into a global cult brand with 230 stores in 33 countries that host 410 million shoppers a year and generate sales of €14.8 billion (±R141 billion). Kamprad himself‚ who still owns the private company‚ is rumoured to be the world’s richest man. IKEA’S target market is the global middle class
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Building Successful Global Virtual Teams Due to Diversity and Cultural Differences Abstract This paper introduces an approach to effectively communicate within a global virtual team by discussing the challenges faced by them‚ understanding cultural differences in communicating‚ diversity within a team‚ building trust in virtual communication‚ and communicating across different regions and time zones. This approach appears in many discussions surrounding the difficulties managers and team members have
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accompanying citations. | There were myriad of safety milestones over the past 200 years that have significantly affected the safety movement. The Health and Morals of Apprentices Act was passed in 1802 and was considered a milestone piece of legislation s it marked the beginning of government involvement in workplace safety. Other significant events that occurred in the 19th century were the first patented barrier safeguard in 1868‚ the creation of the Bureau of Labor Statistics in 1869 and the passage
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effectiveness of global virtual teams and their means of communicating versus the effectiveness of face-to-face communication in non-global virtual teams. In doing so it will also serve to provide a basic understanding of the importance of communication within teams as well as what global virtual teams are. Previously written journals in this field of study will be consulted to add depth and validity to the topic of discussion. The strength and weaknesses of communication in global virtual teams as well as
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