THE BATTLE FOR VALUE‚ 2004: FEDEX CORP. VS. UNITED PARCEL SERVICE‚ INC. Executive Summary: As the U.S. package delivery business segment matured‚ International segment became the battle ground for the two package delivery giants – FedEx and UPS. FedEx is considered to be the innovative‚ entrepreneurial‚ inventor of customer logistical management‚ and an operational leader. UPS‚ on the other hand‚ is considered to be big‚ bureaucratic‚ and industry follower‚ although UPS is shedding
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SATISFACTION SURVEY FOR FEDEX 17 Appendix B: Customer Survey Results 18 1. Introduction Figure 1: Regional Head Quarters of FedEx Figure 2: FedEx Corporate Logo; courtesy www.fedex.com FedEx Corporation‚ situated in US‚ is one of the leading supply chain management solution providers in the world. With annual revenues as high as USD33 billion‚ the company offers incorporated business solutions in logistics through operating collaborative companies jointly under the FedEx brand. FedEx’s group
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1. Case Name‚ Citation and Court Hampton v. Federal Express Corporation‚ 917 F.2d 1119 (8th Cir. 1990) 2. Key Facts a. Carl Gerome Hampton was a thirteen year old boy that was diagnosed with cancer and needed a blood transplant. b. Carl was a patient at Children’s Memorial Hospital in Omaha‚ Nebraska. This hospital sent five samples of Carl’s blood to the Veterans Administration Medical Center in Iowa City so they could find a match between five other people for a bone marrow transplant. c. FedEx
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I. Company Profile FedEx Corporation (FedEx)‚ incorporated on October 2‚ 1997‚ provides a portfolio of transportation‚ e-commerce and business services through companies that compete collectively‚ operate independently and manage collaboratively‚ under the respected FedEx brand. These companies are included in four business segments: FedEx Express‚ Federal Express Corporation (FedEx Express)‚ is an express transportation company‚ offering time-certain delivery within 1 to 3 business days and serving
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companies across the world. FedEx has used and will continue to use technology as a catalyst to promote growth in a continually changing global business environment. Team A will explore and define FedEx’s plans to use emerging technology to sustain and/or gain market share. This study will identify how the organization deploys current technology‚ performs value chain analysis‚ manages change‚ develops social contracts‚ and approaches global challenges. About FedEx FedEx is a network of companies
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Using GIS in Strategic Planning and Execution at FedEx Express Jacquelyn Haas‚ FedEx Services Jeff McLeod‚ FedEx Express Rick Dezemplen‚ FedEx Services Rodney Conger‚ ESRI Abstract ESRI GIS technologies are being used at FedEx Express to solve complex business problems in both the planning and execution of the daily delivery process. The application of spatial data at FedEx is unique in that it is being used to support several mission critical‚ multi user applications and processes worldwide
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Brandy Wayne Management Practices & Policies Case: The Law Offices of Jeter‚ Jackson‚ Guidry and Boyer January 20‚ 2013 The issues that are presented in this case study are not uncommon problems that happen in the working environment. It was clear from the case that the partners in the law firm worked from a style of collaboration and meeting to understand the needs of their employees. However‚ their growth left them needing someone to take over the day to day‚ yet important operations
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FEDEX is the leading global provider of supply chain management services to corporate customers It maintains a fleet of more than 665 aircraft and more than 41‚000 motor vehicles and trailers. To complement the express delivery business‚ FedEx Ground provides small-package ground delivery in North America‚ and less-than-truckload (LTL) carrier FedEx Freight hauls larger shipments. FedEx Office stores offer a variety of document-related and other business services and serve as retail hubs for other
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a key player in the competitive airfreight industry‚ just three years after beginning operations‚ as a direct result of its unique strategic hub system and a policy of limiting package size to under 70 pounds. By capitalizing on this strategy‚ FedEx was able to boost its average delivery volume in 1976 to 20‚726 packages per day via its three services‚ Priority-One‚ Standard Air‚ and Courier Pack‚ compared with an average of 10‚521 delivered daily the prior year. Clearly the company’s calculated
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History In 1913‚ C.J. Tower & Sons‚ forerunner to FedEx Trade Networks subsidiary FedEx Trade Networks Transport & Brokerage‚ begins operation as a customs broker in Niagara Falls‚ N.Y. It was not until 1971 that Federal Express Corporation was founded in Little Rock‚ Ark. In 1975‚ FedEx installed the first drop box for the public and since then the company developed and maintained a strategic leadership in managing a broad group of transportation services‚ e-commerce and other business services
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