| Chapter 1 Introduction 1.1 Background Customer Satisfaction is one of the most important issues concerning business organizations of all types‚ which is justified by the customer oriented philosophy and the main principle of continuous improvement of modern enterprises. Thus‚ customer satisfaction measurement may be considered as a most reliable feedback considering that it provides in an effective‚ direct‚ meaningful and objective way regarding the clients’ preferences and expectations
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Athletes or Employees Student athletes receive scholarships for their skill set and ability to play at the collegiate level‚ while employees receive stability‚ income and benefits for their skill set and ability to contribute to the work place. Athletes as well as persons in the work force deal with adversity that directly affects there lives‚ yet only members of the workforce are rewarded with a source of income. It could even be said‚ athletes are under more pressure to perform due to not only
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Patient Satisfaction Patient satisfaction is at the core of patient centered medicine. Improved patient satisfaction not only leads to an enhanced patient experience—something every sick or injured patient deserves—it is also associated with improved treatment outcomes. Measuring and reporting on patient satisfaction with health care has become a major industry. Background Patient satisfaction is a widely used health care quality metric. However‚ the relationship between patient satisfaction and health
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Motivating Employees in an Organization S Santosh Contents Chapter 1 2 Chapter 2 5 Chapter 3 10 Chapter 4 15 Chapter 1 Motivation: Concepts and Theories Defining motivation The word "motivation" comes from the Latin word movere - "to move." And managers often view motivation in exactly those terms ("I need to get my people moving!"). Motivation is the psychological feature that arouses an organism to action toward a desired goal; the reason for the action. General motivation
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Strategies for Motivating Employees Strategies for Motivating Employees I. Introduction II. Motivation III. Strategies for Motivating Employees A. Employee Involvement B. Providing Performance Expectations C. Providing Feedback D. Implementing Professional Development E. Employee Recognition F. Giving Incentives IV. Establishing Relationships VI. Conclusion Introduction There was a point
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INDEX * EXCECUTIVE SUMMARY OF INSURANCE SECTOR * INTRODUCTION * HISTORY OF INSURANCE SECTOR * TYPES OF INSURANCE * PRINCIPLES OF INSURANCE SECTOR * STRATEGIC MANAGER * ROLE OF INSURANCE SECTOR * CONCLUSION * BIBLOGRAPHY. EXECUTIVE SUMMARY ON INSURANCE SECTOR : Insurance sector in India is one of the booming sectors of the economy and is growing at the rate of 15-20 per cent annum. Together with banking services‚ it contributes to about 7
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Chapter – 1 INTRODUCTION INTRODUCTION A co-operative bank is a financial entity which belongs to its members‚ who are at the same time the owners and the customers of their bank. Co-operative banks are often created by persons belonging to the same local or professional community or sharing a common interest. Co-operative banks generally provide their members with a wide range of banking and financial services (loans‚ deposits‚ banking accounts etc.) The 7 co-operative principles are:
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A THESIS ON AGENCY RECRUITMENT IN INSURANCE INDUSTRY WITH SPECIAL REFERENCE TO ICICI PRUDENTIAL [pic] BY SUMIT ANAND 09JU00200044 A THESIS ON AGENCY RECRUITMENT IN INSURANCE INDUSTRY WITH SPECIAL REFERENCE TO ICICI PRUDENTIAL BY [pic] SUMIT ANAND 09JU00200044 A report submitted in partial fulfillment of The requirements of MBA Program of ICFAI UNIVERSITY JHARKHAND Table Of Contents ➢ ACKNOWLEDGEMENT ➢ ABSTRACT ➢ OBJECTIVES
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Insurance may be describedas a social device to reduce or eliminate risk of life and property. Under the plan of insurance‚ a large number of people associate themselves by sharing risk‚ attached to individual. The risk‚ which can be insured against include fire‚ the peril of sea‚ death‚ incident‚ & burglary. Any risk contingent upon these may be insured against at a premium commensurate with the risk involved. Insurance is actually a contract between 2 parties whereby one party called insurer
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lead to greater operational threat.” Insurance is one of the tools for risk management that aims at reducing the risk on the day-to-day life of individuals‚ organisation and society. At the same time‚ it should also be appreciated that insurance cannot be utilised as a risk free tool for all types of situations. Insurance provides risk management solutions to many situations that fall within the competence of human judgement and managerial skills. Insurance is very important in today’s world there
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