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    April 2012 Executive Book Summaries ® www.summary.com The 5 Levels of Leadership Proven Steps to Maximize Your Potential THE SUMMARY IN BRIEF True leadership isn’t a matter of having a certain job or title. In fact‚ being chosen for a position is only the first of the five levels every effective leader achieves. To become more than “the boss” people follow only because they are required to‚ you have to master the ability to invest in and inspire people. To grow further in your

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    General Guidelines for Case Write-up Why Cases? • Case studies contain real or hypothetical business situations. • Provide tools to effectively: -Apply theories to real business situations -Generate solutions to real business problems Steps to Complete a Case Report • Read the case carefully • Determine the main problem and any associated problems • Establish the important relevant facts • Analyze the situational factors (external‚ internal)

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    Case Study: Westover Electrical‚ Inc. Westover Electrical‚ Inc.‚ is a medium-size Houston manufacturer of wire windings used in making electric motors. Joe Wilson‚ VP operations‚ has experienced an increasing problem with rejected product found during the manufacturing operation. "I’m not sure where to begin‚" admitted Joe at the weekly meeting with his boss. "Rejects in the Winding Department have been killing us the past two months. Nobody in operations has any idea why. I have just brought in

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    WK 3 Case 1 Incident 15: Minding the Store November 19‚ 2012 Introduction In this case study the situation is Ruth Cummings was put in charge of a store by her boss Ken Hoffman. “Ruth‚ I’m putting you in charge of this store. Your job will be to run it so that it becomes one of the best stores in the system. I have a lot of confidence in you‚ so don’t let me down.” That was what was told to Ruth by Ken on her first day. After a couple of calls from her boss Mr. Hoffman‚ Ruth

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    RMG909 Advanced Buying Process II Case Study Analysis Form Student Name: Carolina Antonio Date: April 1‚ 2014 Case Study #/Title: Case Study # 45 - Celebrity Fragrances: The art of negotiation 1. Defining the Issue(s)- The Major Question: Jackson’s buyers didn’t want to be in an overstocked positions They want to be in a position to reorder the merchandise if it began to sell well Vendor could not accept the order because it was below the minimum level Jackson could not return

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    Zappos Case Study Analysis Started as a pure shoes E-tailer in 1999 in San Francisco under shoesite.com‚ Zappos went from $1.6M in gross sales to more than $2 billion in 2011 including apparel‚ footwear and accessories (Figure:1). The customer service dedicated company created and fostered a great business model that puts the company culture in the driver’s seat. During the recession of 2008 the company laid off 8% of its workforce. Therefore‚ in 2009 Hsieh‚ the CEO was forced to sell the company

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    2.1 Introduction Strategic management consist of analysis‚ decision and action in order to create and sustain competitive advantages. Strategies are the decision and action that determine the long-run performance of an organization. Business model is a strategic design for how a company intends to profits from its strategies‚ work processes and work activities. In addition‚ business model focuses on two things: * Whether customer will value what the company is providing * Whether the

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    Case 17 Teaching Note Ebay: Facing the Challenge of Global Growth Overview This version of the eBay case has been substantially revised and extensively updated from the version that appeared in the 14th edition. While some of the fundamental material remains the same‚ the case includes new data and strategic issues that eBay’s managers must address as the company moves beyond the traditional auction niche that it now dominates largely unchallenged and as the company drives to continue

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    The Teachers‚ Schools‚ and Society Reader Marsha Warren Case Study 7 CASE STUDY 7 Marsha Warren An experienced third-grade teacher is overwhelmed by the problems created by her heterogeneous class‚ which includes eight students who have unique home and personal situations that are affecting their schooling. José glared at Tyrone. “Quit looking at me‚ you jerk!” “I wasn’t lookin’ at nothin’‚ creepy‚” replied Tyrone vehemently. Marsha Warren looked up sharply at the two boys and made

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    Case Study Analysis: Why Dine Equity’s CEO Julia A Stewart Manages Like a Teacher? Summary: Julia Stewart is an extremely successful businesswoman who brought in the techniques that her father used in teaching his US history class into the world of restaurant management. Julia takes her skeptical father to several Taco Bell restaurants to show him how she has been using techniques learnt from watching him. She identifies the importance of crediting employees for their work and thereby increasing

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