SUPPLY CHAIN MANAGEMENT 7-11 JAPAN History 7-Eleven is part of an international chain of convenience stores‚ operating under Seven-Eleven Japan Co. Ltd‚ which in turn is owned by Seven & I Holdings Co. of Japan. Eleven‚ primarily operating as a franchise‚ is the world’s largest operator‚ franchisor and licensor of convenience stores‚ with more than 46‚000 outlets. Timeline 1973: York Seven Co.‚ Ltd.‚ established 1974: First store opened (Toyosu Store‚ Koto-ku and Tokyo) 1975: 24-hour
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1) A Supply chain could accurate its responsiveness if it is able to improve in these criteria: - Respond to wide ranges of quantities demanded - Meet short lead times - Handle a large variety of products - Build highly innovative products - Meet a very high service level Nowadays highly dynamic‚ globalized and competitive environment‚ companies are under pressure to improve their supply chain strategies in order to be more responsive to customer demands. In the case of convenience stores
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TABLE OF CONTENT Executive Summary 1 1. Case Background 2 2. Facilities* 3 3. Transportation* 5 4. Information* 7 5. Inventory* 10 6. 7-Eleven in the United States* 11 7. Conclusion 11 Appendix 1 12 Appendix 2 13 *Note: The content (page 3 to 11) is based on questions 1‚ 2‚ 3‚ 4 and 6‚ page 88 of the textbook “Supply Chain Management: Strategy‚ Planning & Operations” by Sunil Chopra & Peter Meinld (Pearson Education‚ 3rd Edition). • Generally‚ questions
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What are some different ways that a convenience store supply chain can be responsive? A convenience store can be more responsive by doing a variety of things. The stores can model what 7-11 did and have a variety of different locations with rapid replenishment. They can offer a variety of different services‚ such as a way to pay bills like electricity‚ gas‚ insurance‚ and telephone inside the store. They can also provide other services such as ski lift voucher pass‚ payment for mail order purchases
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1) A convenience store chain attempts to be responsive and provide customers what they need‚ when they need it‚ where they need it. What are some different ways that a convenience store supply chain can be responsive? What are some risks in each case? In order to be response‚ a store has to make a selection between holding large inventory or frequent orders & frequent delivery routes. With holding large inventory‚ risks would be: risk of unsold products; inventory costs (in terms of money)
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1. In order for a convenience store chain to be responsive‚ which mean providing customer with what they need‚ when they need it and where they need it‚ some different ways to do are: a) Have large inventory in terms of quantity‚ variety and quick replenishment in order to be able to respond quickly to customer demand Risk associated: high cost: warehouse‚ transportation high Implied Demand Uncertainty: little time to react‚ risk of inventory that cannot be sold b) Provide highly innovative
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Operations Management Case: Seven-Eleven Japan February 7‚ 2013 Part A Some different ways that a convenience store chain can be responsive are they can intergraded information systems‚ additional capacity which are manufacturing‚ distribution centers and retail store‚ they also can increase safety inventory‚ increased number of deliveries‚ and increased product variety and availability. Part B Some challenges and risks with micro-matching supply and demand using rapid replenishment are
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1. Describe the type of supply chain used by 7-Eleven. For example are they agile‚ adaptable‚ aligned? 7-Eleven is the largest operator and franchisor of convenience stores in the world‚ with more than 46‚000 outlets and currently selling 500 million litres of petrol‚ $500 million of merchandise and serving almost 80 million customers worldwide. With figures like this‚ you have to wonder how they did it? Aside from the fact that the store operates 24 hours a day‚ 365 days a year and hence adhere
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7-11 SOM Study - Final Group 1 LRSP - 433 March 3‚ 2010 Pledged 3/3/2010 Table of Contents Background 2-3 Problem Statement 4 Scope 5 Service Design and Characteristics 6 Service Analysis and Selection 7-8 Sales Production & Forecasting 9-11 Breakeven Analysis 12-13 Capacity Management (includes Decision Tree) 14-15 Inventory Management and Materials Requirements 16 Logistics and Supply Chain Management 17 Quality
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7 Principles of Supply Chain Management 1. Introduction Before we are to analysis this article‚ first let us clarify something before we start .In this article‚ it states the 7 principles of supply chain management and its importance in practical ‚many of us must have a question‚ what is a supply chain management and why is it important for a company today ? Supply chain management (SCM) is the process that is used by a company to ensure that its supply chain is efficient and cost effective
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