Case Write-up * Case: 360° Performance Evaluation at Morgan Stanley ------------------------------------------------- Vision Statement: “Connecting people‚ ideas and capital‚ we will be our clients’ first choice for achieving their financial aspirations.” This vision draws on essential skills in connecting the brightest people with the most powerful ideas and the capital to help clients succeed on their own terms. (Letter to Shareholders) -------------------------------------------------
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Morgan Stanley: The 360 Performance Evaluation Process ▪ 1993: Morgan Stanley (MS) implements firmwide 360-degree evaluation process for over 2‚000 professional employees at cost of over $1.5M. ▪ MS’s HR department is called Office of Development; Chief Development Officer is Tom DeLong The New System: ▪ Guiding Principle: 360-degree feedback solicited from: o Superiors
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HRM Case 4 – Rob Parson The given case describes the general hiring process of Morgan Stanley and how their employees are evaluated. The main purpose of this text is the evaluation of Rob Parson and whether or whether not he is suited for a promotion becoming managing director of a certain branch of the company. The text gives a description about Rob Parson past‚ academically in his job career prior to Morgan Stanley and how his colleagues describe him. In addition to this Paul Nasr is also described
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360 Degree Performance Appraisal Templates for questionnaires p. 1 of 3 360 Degree Performance Appraisal Questionnaire Templates for Nonprofit Organizations operating under Policy Governance Model This document provides a list of questions for three questionnaires or interviews the Board’s evaluation committee might use to gather information on the Executive Director’s performance from selected partner organizations‚ from board members‚ and from employees. If mailed‚ the questionnaires should
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Achievements and Rewards 4 Training and Teamwork 5 Recruiting 5 Motivation and Work Life 5 Customers 6 Customers and Society 6 Service Delivery Processes 7 Process Complexity 8 Levels of Financial Services 10 Level of Service Customization 10 Internal Support Processes 11 Customer Involvement 12 What is Physical Evidence? 13 Physical Tangible Evidence 13
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Origins The Morgan banking legacy dates way back to the mid of 1800‚ when Junior S. Morgan joined the company in his late thirties that‚ in the future‚ eventually become the world renowned J.P Morgan and Co... His son‚J. Pierpont Morgan ‚ who was to be the founder of J.P Morgan and Co.‚ was the financial titan of his day‚ acting as the United States’s unofficial banker‚ recognizing its railroad and helping to form great industrial combinations‚ such as General Electrics and U.S Steels. J.P Morgan Jr. succeeded
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PERFORMANCE APPRAISAL - 360 DEGREE FEEDBACK PERFORMACE APPRAISAL INTRODUCTION People differ in their abilities and their aptitudes. There is always some difference between the quality and quantity of the same work on the same job being done by two different people. Therefore‚ performance management and performance appraisal is necessary to understand each employees abilities‚ competencies and relative merit and worth for the organization. Performance appraisal rates the employees in terms
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1 .Why did Morgan Stanley underinvest in information technology? His main focus was on management and organization changes and not information technology‚ when trying to restore revenue. Also‚ when the two publicly held companies merged together‚ their operations were still running as if they were two different entities. Dean Witter’s Retail Brokerage which managed close to $616 billion in client assets where never fully integrated into Morgan Stanley’s information systems. Some individuals mainly
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“Morgan Stanley is a global financial services firm that provides a comprehensive suite of products to a diverse group of clients and customers including corporations‚ governments‚ financial institutions‚ and individuals. MS currently has three operating segments: Institutional Securities‚ Global Wealth Management Group‚ and Asset Management.” Strengths * Extensive & diversified product portfolio * Ability to leverage global operations * Diversified revenue stream that helps in market
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SCM2601-W01-45955 Final Exam J.J. Schultz May 1‚ 2013 I. 360-Degree Evaluation 1. Explain the concept of the 360-Degree Evaluation. The 360-Degree Evaluation or 360-Degree feedback system is a performance evaluation system. This evaluation system is considered 360-degrees because it involves the collecting of performance information from an employee’s sphere of contact. This includes evaluations from direct peers and co-workers‚ managers and supervisors‚ and unlike
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