Describe how to respond to complaints.
Dealing with a complaint
I would follow the step by step list to respond to a complaint effectively and be professional, if a parent arrived in the nursery with a complaint as a practitioner I would establish if this is something I could deal with person
HEALTH AND SOCIAL CARE
Standards & Guidelines for Resolution & Learning
1 April 2009
Complaints in Health and Social Care: Standards and Guidelines for
Resolution and Learning replaces the existing HPSS Complaints Procedure
1996 and provides a streamlined process t
What is Hypnosis? Describe the psychological and physical aspects of hypnosis and discuss the role of relaxation in Hypnotherapy.
In this essay I will attempt to provide a definition and explanation of the term “Hypnosis”, in addition to describing both the psy
THE COMMUNITY SERVICES
A GUIDE TO OCCUPATIONAL HEALTH & SAFETY
WorkCover. Watching out for you.
Disclaimer This document provides general information about the rights and obligations of employees and employers under NSW occupational health and safety laws. It is
P3: Describe how two businesses are organised
the first business that I have chosen is Tesco PLC. Tesco's purpose is to serve its customers. The primary function of any business is to make money and invest; if it doesn't do that, it can't exist. Tesco is a major retailer in gro
7303 Award on Preparing to Teach in the Lifelong Learning Sector
Assignment 1 - Theory
1 Describe what your role, responsibilities and boundaries would be as a teacher in terms of the teaching training cycle.
I am tutoring adults to achieve an A1 qualification - qualifies the learners to asse