the chain of activities a firm performs to deliver value to its customers. The value chain model divides the generic value-adding activities of an organization into primary and secondary activities. An advantage or disadvantage can occur within any of the five primary or four secondary activities. Together‚ these activities constitute the value chain of any firm. The model can be used to examine the development of competitive advantage. By identifying the potential value to the company of separate
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and to upgrade their customer service skills. The reason why they are able to be one of the top banks is because of good customer service provided to the mass. Good customer service starts from the company and how they invest the money on training programs to upgrade the employees’ skills. OCBC Bank has won awards regarding its advertisement for its credit cards‚ this is the result of their marketing and sales strategies. With appropriate marketing approach like through social media‚ it will help
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Case Study: Burger King Beefs Up By Janet Mosha Burger King is the world’s largest chain of flame-broiled fast food restaurants. Its core competency is its flame-broiled burgers; whereas other fast food hamburger joints serve fried burgers or no burgers at all‚ Burger King offers the unique flame-broiled burgers with any options that a customer might like‚ consumers have the benefit of having a burger they cannot find elsewhere. Initially Burger King only sold burgers‚ fries‚ shakes‚ and sodas;
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purpose value chain that companies use to examine all of their activities‚ and show how they are connected. Value chain depicts the activities within and around an organization and relates them to an analysis of the competitive strength of the organization. It evaluates which value each particular activity adds to the organizations products or services. The way the value chain is performed determines costs and affects profit. Porter’s value chain was divided into primary and support activities. Primary
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Report on Real Estate Industry Chain and Value Chain Activities Within Calloway Introduction The purpose of the report is to conduct a value chain analysis of Calloway and its industry in order to get a better assessment of the organization’s key functions in terms of satisfying the needs of the tenants and ultimately the shoppers. To end of this report‚ we will provide a situational analysis and recommendations to improve Calloway’s ability meet its tenants’ and shoppers’ needs
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Value chain analysis To analyze Bunnings value chain‚ an analysis of Bunning’s activities is necessary. As it shown in Micheal Porter’s theory‚ genetic value chain is made up by primary activities and support activities. Primary activities includes inbound logistics‚ operations‚ outbound logistics‚ sales and service. Support activities includes firm infrastructure‚ human resource management‚ technology and procurement. Bunning’s business basically fit this genetic mode. Primary activities is the
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Burger King: Promoting a Food Fight I. Introduction Today‚ Burger King Corporation‚ as the fourth largest fast food restaurant chain overall after “Yum! Brands” (34‚000 locations)‚ McDonald’s (31‚000 locations) and Subway (28‚400 locations)‚ owned or franchised a total of 12‚174 restaurants in 76 countries‚ of which 1‚387 restaurants were BK Co.’s restaurants and 10‚787 were owned by its franchisees. The two main successful factors of BK are market expansion by strong franchising
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1: Company overview Brief history about Burger king Burger King´s business dates back more than a half-century‚ having been founded in 1954 when James McLamore and David Edgerton opened the first Burger King restaurant in Miami‚ Florida. The Whopper sandwich was introduced in 1957 and became an instant success‚ leading the founders to develop the "Burger King‚ HOME OF THE WHOPPER" campaign in 1958. In 1961 McLamore and Edgerton acquired national and international franchising rights for the Burger
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C HAP T ER 12 An intriguing possibility is the near-officeless headquarters for international companies. Technology may permit more people to work from anywhere as they e- mail and teleconference with their colleagues‚ customers‚ and suppliers elsewhere. Thus they can live anywhere in the world and work from their homes‚ as is already occurring within some professions.62 However‚ if people can work from their homes‚ they may move their homes where they want to live rather than living
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Executive Summary Burger King Worldwide‚ Inc. (“BKW”‚ the “Company” or “we”) is a Delaware corporation formed on April 2‚ 2012 and the indirect parent of Burger King Corporation (“BKC”)‚ a Florida corporation that franchises and operates fast food hamburger restaurants‚ principally under the Burger King® brand. Burger King is the world’s second largest fast food hamburger restaurant‚ or FFHR‚ chain as measured by the total number of restaurants. As of December 31‚ 2012‚ Burger King owned or franchised
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