Trustmark's Leadership Development Program
Lindsey *****
Corporate Training and development
Week 7 Homework
Case 1: "Trustmark's Leadership Development Program”, p. 409
1. What development activities are used in this program? Why are they important?
Developmental activities used in this program are 360-degree feedback, one-on-one coaching, and an improvement plan.
360-degree feedback is a performance appraisal system for managers that include evaluations from the program. The evaluation process includes self-evaluations as well as evaluations from others. With one-on-one coaching managers or peers work with employees to motivate and provide reinforcement and feedback. Improvement plans focus on the employee’s skills, knowledge, and behavior and how to enhance them to better meet the job requirements and changes over time.
2. What data or outcomes should be collected to monitor the effectiveness of the leadership development program? Explain the business reason for your choice or outcomes or data.
The goal of the leadership development program was to create a culture where all employees felt they could challenge the status quo and seek new opportunities. It is imperative that leaders encourage these actions for employees to be successful. Outcomes to check would be if the participants who attended the class are inspiring a shared vision, challenging the process, enabling others to act and do the same, and encourage with heart. It is also important to judge effectiveness by following up with attendees and ensuring they felt they had a successful program. Observation from managers or pre/post-program surveys would both be sufficient methods to collect data and outcomes.
Case 2: “Successful Management Requires International Experience”, p.460
1. What steps should P & G take to prepare employees for international assignments to help them succeed?
The main goal of an employee who receives an international assignment is to find and develop local talent to replace themselves. Also,
Corporate Training and development
Week 7 Homework
Case 1: "Trustmark's Leadership Development Program”, p. 409
1. What development activities are used in this program? Why are they important?
Developmental activities used in this program are 360-degree feedback, one-on-one coaching, and an improvement plan.
360-degree feedback is a performance appraisal system for managers that include evaluations from the program. The evaluation process includes self-evaluations as well as evaluations from others. With one-on-one coaching managers or peers work with employees to motivate and provide reinforcement and feedback. Improvement plans focus on the employee’s skills, knowledge, and behavior and how to enhance them to better meet the job requirements and changes over time.
2. What data or outcomes should be collected to monitor the effectiveness of the leadership development program? Explain the business reason for your choice or outcomes or data.
The goal of the leadership development program was to create a culture where all employees felt they could challenge the status quo and seek new opportunities. It is imperative that leaders encourage these actions for employees to be successful. Outcomes to check would be if the participants who attended the class are inspiring a shared vision, challenging the process, enabling others to act and do the same, and encourage with heart. It is also important to judge effectiveness by following up with attendees and ensuring they felt they had a successful program. Observation from managers or pre/post-program surveys would both be sufficient methods to collect data and outcomes.
Case 2: “Successful Management Requires International Experience”, p.460
1. What steps should P & G take to prepare employees for international assignments to help them succeed?
The main goal of an employee who receives an international assignment is to find and develop local talent to replace themselves. Also,