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it's not my fault
Journal of Applied Psychology
2004, Vol. 89, No. 2, 279 –292

Copyright 2004 by the American Psychological Association
0021-9010/04/$12.00 DOI: 10.1037/0021-9010.89.2.279

“It’s Not My Fault—But Only I Can Change It”: Counterfactual and
Prefactual Thoughts of Managers
Martin Goerke and Jens Moller
¨

Stefan Schulz-Hardt

University of Bielefeld

Technical University Dresden

Uwe Napiersky

Dieter Frey

University of Bielefeld

Ludwig Maximilian University

In testing for the self-serving bias in performance evaluation, the authors propose that comparing managers’ counterfactual and prefactual thoughts about subordinates’ performance is more conclusive than the attributional approach and also offers practical advantages. In a study with 120 managers, a
4-way interaction of subordinate performance, temporal perspective, direction, and reference confirmed the predicted pattern. Managers’ thoughts about how a weak performance could have been enhanced had external references, but thoughts about how such a performance could be enhanced in the future focused on the leader. This asymmetry was only observed for weak performance. Results are discussed with regard to biases in leaders’ performance evaluations and to how counter- and prefactual thoughts could be used for leadership research and practice.

ior. Representatives of the former line of research include Lord and his colleagues (e.g., Lord & Smith, 1983). Their findings indicate that subordinates’ attributions of their superiors’ behavior influenced both their attitudes and their behavior toward the superiors, even though the attributions were in part derived from incorrect or oversimplified assumptions. Within the second research tradition,
Green and Mitchell (1979) introduced an early model of attributional processes in leader–subordinate interactions. According to this model, leaders’ attributions are based on the observed behavior of a subordinate, and in turn form the



References: Allen, D. G., & Griffeth, R. W. (2001). Test of a mediated performance– turnover relationship highlighting the moderating roles of visibility and reward contingency. Journal of Applied Psychology, 86, 1014 –1021. Bliemeister, J., Frey, D., Aschenbach, G., & Koller, O. (1992). Zum ¨ Boswell, W. R., & Boudreau, J. W. (2002). Separating the developmental and evaluative performance appraisal uses Bradley, G. W. (1978). Self-serving biases in the attribution process: A re-examination of the fact or fiction question Branscombe, N. R., N’gbala, A., Kobrynowicz, D., & Wann, D. L. (1997). Butler, R. (2000). Making judgments about ability: The role of implicit theories of ability in moderating inferences from temporal and social Cheng, P. W., & Novick, L. R. (1990). Where is the bias in causal attribution? In K Cohen, J. (1973). Eta-squared and partial eta-squared in fixed factor ANOVA designs Dobbins, G. H., & Russell, J. M. (1986). Self-serving biases in leadership: A laboratory experiment Dossett, D. L., & Greenberg, C. J. (1981). Goal setting and performance evaluation: An attributional analysis Dweck, C., Chiu, C., & Hong, Y. (1995). Implicit theories and their role in judgments and reactions: A world from two perspectives Eden, D., & Aviram, A. (1993). Self-efficacy training to seed reemployment: Helping people to help themselves. Journal of Applied Psychology, 78, 352–360. Fienberg, S. E. (1977). The analysis of cross-classified categorical data. Frey, D., & Rogner, O. (1987). The relevance of psychological factors in the convalescence of accident patients Frey, D., Rogner, O., Schuler, M., & Korte, C. (1985). Psychological ¨ Gioia, D. A., & Sims, H. P. (1985). Self-serving bias and actor– observer differences in organizations: An empirical analysis Green, S. G., & Mitchell, T. R. (1979). Attributional processes of leaders in leader–member interactions Heider, F. (1958). The psychology of interpersonal relations. New York: Wiley. Helgeson, V. S., & Mickelson, K. D. (1995). Motives for social comparison. Personality and Social Psychology Bulletin, 21, 1200 –1209. Ilgen, D. R., Mitchell, T. R., & Frederickson, J. W. (1981). Poor performers: Supervisors’ and subordinates’ responses. Organizational Behavior and Human Performance, 27, 386 – 410. Isenberg, D. J. (1991). How senior managers think. In J. Henry (Ed.), Creative management (pp Johnson, J. T. (1986). The knowledge of what might have been: Affective and attributional consequences of near outcomes Juvonen, J. (1988). Outcome and attributional disagreements between students and their teachers Kahneman, D., & Miller, D. T. (1986). Norm theory. Comparing reality to its alternatives Kelley, H. H. (1973). The processes of causal attribution. American Psychologist, 28, 107–128. Klauer, K. C., & Migulla, G. (1995). Spontanes kontrafaktisches Denken [Spontaneous counterfactual processing] Langer, E. J. (1975). The illusion of control. Journal of Personality and Social Psychology, 32, 311–328. Lipe, M. G. (1991). Counterfactual reasoning as a framework for attribution theories. Psychological Bulletin, 109, 456 – 471. Lord, G. R., & Smith, E. J. (1983). Theoretical, information processing, and situational factors affecting attribution theory models of organizational behavior

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