Preview

Communication in Health and Social Care Essay Example

Good Essays
Open Document
Open Document
969 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Communication in Health and Social Care Essay Example
BTEC Level 3 National Diploma in Health and Social Care.
Unit 1: Communication in Health and Social Care.
P1: Create an article for the ‘Nursing Times’ magazine.
Effective communication in a Hospital setting.
In the health and social care setting, two types of communication take place in one-to-one and group communication. These are formal and informal communication. You may take part in a few one–to–one situations. This may be with staff and staff, staff with patients and staff with the patient family. Also as staff you may find yourself in group situation with the patient and a number of the patient’s family members. The usual form of language in a group conversation if formal but in formal is also used as well depending on the circumstance. There are a number of factors that influence effective communication within both one-to-one interactions and group interactions. These are formal, informal, verbal, and non-verbal skills.
One-to-one Communication.
In a hospital, communication takes place more frequently than informal interactions. Formal interactions will be between staff and staff, staff with patients and staff with family members. Formal interactions are very effective in one-to-ones because it is polite and medical terms are used to make it sound more professional in a serious matter. Formal communication is effective when used by staff because it is a professional way of communicating important information. Informal communications is used only in curtain circumstances not in all because it is not always polite to be informal with everyone all the time but using informal communication can lighten up the mood and make the patient feel better about the situation.
Verbal and non-verbal communication is used everyday by every staff member in the hospital setting so it is vital that the staff know how to communicate correctly. Verbal communication is when you are talking to a person. You should be confident so that the person that you are speaking to

You May Also Find These Documents Helpful

  • Good Essays

    Within the care sector I communicate with colleague during handover, using the communication book, appointment diary, one to one and at staff meetings with my line manager. It is important to use effective communication as it ensures that information is clear, concise, accurate, non-judgmental and informative. This reduces the possibility of miss laid information and ensuring appropriate care service delivery. It is important to work as a team, so that we all work to achieve the same goals, outcome and targets.…

    • 1376 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Care workers use different forms of communication when working with their patients. These two forms of communication are Verbal and Non-Verbal Communication.…

    • 563 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Communication happens a lot in health and social care settings: many different kinds of conversations occur, as well as a variety of meetings, activity and treatment sessions and consultations with medical and other practitioners that also involve communication. A closer look at these activities will show you that service users, practitioners and other adults interact and communicate with each other for a variety of different reasons in your workplace.…

    • 3094 Words
    • 13 Pages
    Good Essays
  • Powerful Essays

    Unit 1 - P1

    • 1755 Words
    • 6 Pages

    In this assignment, I will discuss effective communication and interpersonal interaction in a Health and Social Care setting. In particular, I am going to discuss the various contexts, communication and communication and language needs and performance.…

    • 1755 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    1:2. Communication if not done properly can affect people working in the same place. If it’s done properly it can make work flow easy. It is important that workers understand the language used when communicating because if they don’t understand each other communication can be very difficult. They are many of ways to communicating between team members, communication books can be used when doing handover, staff message books, Staff meetings, good communication is important as it ensures that information is: clear, accurate, non-judgmental, and informative. This reduces the possibility of mistakes being made, and ensuring appropriate care service delivery. It is important for staff to work as a team so that you all work to standards required and help each other along the way.…

    • 1623 Words
    • 4 Pages
    Powerful Essays
  • Good Essays

    Effective one to one communication in a health and social care requires, listening skills, information- giving skills and questioning skills. Care workers communicate one to one on a daily basis in informal communication and formal communication. Informal communication can take place when a care worker is communicating with another work colleague who is also a friend, or when they have built a relationship with a patient or relative that they have known very well. One to one communication is used on a daily basis within the health and social care sector so they can provide the best amount of care to those who are in need, an example of this is in a doctors surgery. The type of care provided in a doctor surgery…

    • 2095 Words
    • 9 Pages
    Good Essays
  • Powerful Essays

    Xtrinax

    • 1390 Words
    • 6 Pages

    Communication is the actions we use to transfer information from one place or person to another. Although this is a simple definition, communication has various categories and is a much more complex subject. We use techniques known as interpersonal skills in order to communicate and maintain effective relationships. These can be portrayed in many different ways as there are many different types of communication. In particular health and social care professionals need to maintain excellent communication skills whilst dealing with service users and colleagues. This is why it is important to understand and learn the practical skills needed. Argyle’s six core communication cycle is aimed at effective communication, and the two main forms of communicating are verbal and non verbal.…

    • 1390 Words
    • 6 Pages
    Powerful Essays
  • Satisfactory Essays

    The strategies used in health and social care environments to overcome them and how which these barriers relate to effective communication and interpersonal interactions also review the strategies and evaluate to show how they could be improved and overcome them positively from my own experience in health and social care environments.…

    • 625 Words
    • 3 Pages
    Satisfactory Essays
  • Better Essays

    The communication cycle was discovered by Argyle in 1972. The cycle consists of six areas, all of these six areas are important during communication, if any of these areas of the cycle are disrupted then the receiver would not understand or may interpret the message wrongly.…

    • 1116 Words
    • 5 Pages
    Better Essays
  • Good Essays

    Effective communication is the foundation for any health care setting. Communication is essential in these environments as is helps classify issues, provides emotional support and also establishes relationships. It is important for employees in health care setting’s to be equipped with social skills in order to identify wide range of emotional needs. Wilbur Schramm theory is ‘to understand human communication process, one must understand how people relate to each other’. For example a care worker needs to be able to adapt their social skills to be able to communicate with different patients and identifying their client’s needs.…

    • 987 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Communication I split up in to two main areas verbal and non-verbal. Verbal communication has a number of influences that need to be considered when dealing with communication in a Health a Social Care setting. Pitch, tone voice rate of delivery and the language used can all have a significant impact on the communication taking place. For example if I were to speak to an elderly patient in a care home in…

    • 1011 Words
    • 5 Pages
    Good Essays
  • Good Essays

    One to one communication – this plays a very important role in almost everyone’s life. This type of communication normally occurs in face to face conversations however it can also be done via email. For example a doctor they would use one to one communication when talking to a patient, so that they are able to find out what is wrong with the patient and to help them to understand how the patient is feeling so that they will be able to help them and give them the right medication and right help that is required.…

    • 1512 Words
    • 7 Pages
    Good Essays
  • Powerful Essays

    Nvq Level 2

    • 6498 Words
    • 26 Pages

    2. People may want to communicate to share their ideas or to teach others for example if i were taking a new carer out shadowing I would want to communicate effectively so i know I have done my best to let them know what and how to do the job.…

    • 6498 Words
    • 26 Pages
    Powerful Essays
  • Better Essays

    In this essay I will be explaining the role of effective communication and the interpersonal interaction in health and social care. Also I will be explaining what multi agency is and why it is important and why you need to use this in day to day working life. It is important to have good communication because communication is needed everywhere. For example communication skills are needed between colleagues. With colleagues you need to talk in a professional manner as they work together in a group to give the full service needed to the service users. When working together with your colleagues can help you enjoy your work more. This also helps improving the quality of support which is given to the clients. When talking to service users you should…

    • 2923 Words
    • 12 Pages
    Better Essays
  • Powerful Essays

    Communication is usually taken for granted in our every day to day living as we use it without thought. Good communication skills are needed in the workplace and especially with nursing staff to and from patients when giving first hand care. Good or bad communication can make there experience within the health care setting a positive or negative one and can leave a lasting impression. A good health care provider can use there communication skills to put a patient at ease with a few comforting words or gestures, a lack of positive communication in the health care setting could leave the patient feeling neglected, ignored and not valued as a patient.…

    • 1832 Words
    • 8 Pages
    Powerful Essays