The warehouse managers need technical skills as they make independent merchandising decisions, based on demographics of their area and customer wants/needs. Typically, most managers need the conceptual skills, because they are expected to make decisions guided by the company’s mission and values, in addition to being based on the inventory and sales…
R. C. Coleman’s director for material management has been named the project manager in charge of the automated warehouse system. After consulting with members of the engineering staff and warehouse management personnel, the director compiled a list of activities associated with the project. The optimistic, most probable and pessimistic times (on weeks) have also been provided for each activity.…
The warehouses receive items from the manufacturing facility; typically, it takes about two weeks to satisfy an order placed by any of the regional warehouses. In recent years, KLF has seen a significant increase in competition and huge pressure from their customers to improve service levels and reduce costs. To improve service level and reduce costs, KLF would like to consider an alternative distribution strategy in which the five regional warehouses are replaced with a single, central warehouse that will be in charge of all customer orders.…
Exhibit 2 depicts a list of nine KPIs that have been suggested to manage the warehouse operations and improve customer service. These KPI’s have been categorized under efficiency, quality and financial buckets based on their nature. The indicators have also been assigned “owners” to manage the issue of accountability. The main criteria behind choosing these KPIs was to maximize customer satisfaction…
Zara has established itself successfully over the course of five years since the opening of its first retail store in Spain in 1975. We must now consider further opportunities of growth with a sole purpose of gaining further international recognition in order to maintain our mark as a top leader in the retail industry amidst the competition of the fashion industry.…
Chapter 13: Warehouse Management of “Logistical Management” by Donald J. Bowersox and David J. Closs…
After approaching a Reiss and Zara Store in Oxford circus, speaking to staff and doing some more research on the internet i have come to notice both ZARA and REISS are a growing profitable companies.…
1) Please describe three most important competitive advantages of ZARA (Inditex) over its main competitor. How sustainable is this advantage?…
The idea for developing the Integrated Warehouse Solution is to solve the problem of the inventory, basically for the Warehouses. Before developing this system we thoroughly did the analysis regarding our competitors and after doing lot of research we find three major competitors. The scale on the basis of which we are competing with our competitors includes the price at which the service is being provided to the customers. Apart from price there are some other major factors that were also kept in the mind, such as quality and the feature of the product. Every customer needs excellent customer service from the service provider, so we also consider this point in our analysis. The major competitors of Integrated Warehouse Solution are:…
1- With which of the international competitors listed in the case is it most interesting to compare Inditex's financial results? Why? What do comparisons indicate about Inditex's relative operating economics? Its relative capital efficiency? Note that while the electronic version of Exhibit 6 automates some of the comparisons, you will probably want to dig further into them.…
The Intuit-HP Retail Solution comes complete with: HP's Point of Sale System, monitor, USB keyboard and mouse, Receipt Printer, Credit Card Reader, Cash Drawer, Barcode Scanner, and Intuit Point of Sale software. To upgrade Zara’s current POS system, Zara should keep the old POS system running until the new system is ready for cut-over. The first plan is to upgrade the Information Infrastructure to support the new system. Zara must first upgrade its company’s network infrastructure from modem based to broadband based. Zara must ensure the network connectivity is available at every store. Once the network infrastructure is in place, Zara should contract with Intuit-HP professional services to install the Intuit-HP Retail Solution and necessary servers at its headquarter first. The installation contract should also entail training sessions and materials for the users at headquarter. When the implementation at the headquarter is completed, the new POS and training should be deployed the local stores. When all the stores get their new POS and all employees are properly trained, with the support of Intuit-HP professional service, Zara should perform a dry-run or integration testing of the solution after-hour to iron out some final glitches or process issues. Upon the completion of the integration testing, Zara could decide on a cut-over day where Zara stores switched to the new system and old data being migrated to the new database. The old POS system should still be kept for a short period of time after the cut-over to make sure the new system running smoothly prior to fully be shut down permanently.…
This case discusses the unique supply chain management practices of Spanish garments retailer Zara, which enabled it to gain competitive advantage over other fashion retailers in the world. Zara's vertically integrated supply chain system enabled the company to place the latest designs in any store across the world within a period of two to three weeks. The company produced garments as per the latest trends in a limited quantity. Zara introduced 12,000 designs every year, with new designs appearing in the stores globally, twice a week. The case explains in detail the design, production and distribution processes of Zara's supply chain.…
When considering the layout and operation of any warehouse system, there are fundamental principles that embody a general philisophy of good practice.…
2, Dr Bode Olajumoke Street, Ogidan Bus Stop, Off Lekki- Epe Expressway, Ajah, Lagos State…
configuration of picking area, a zero-one quadratic generalized assignment model is developed. A heuristic procedure is…