Whole Foods Case Study Essay

In the case of Whole Foods, training and associate learning is vitally important. The store is distinguishably noted for its extensive training that all employees must go through in order to be employed there. Each employee is extensively trained in the specific product or service team that they are assigned to. In essence, each of the employees at Whole Foods becomes subject matter experts in the product or service they are assigned to. Employees are known for their vast knowledge of the product or service that they work with. Whole Foods take pride in the extent of the level of knowledge that all employees are trained at in their area of product or service.
The personality traits that would be important to Whole Foods associates to posses
At Whole Foods team leaders meet with team members to set goals for that team to obtain. When a team meets the goal that was set they are rewarded with bonuses. Individual team members that perform exceptionally well may be rewarded with a bonus of up to $2 an hour more than their current wage. Designing enriched jobs is another motivational practice that is used at Whole Foods. In this motivational practice employees are not just employees, they are given the ability to make decisions for themselves as well as for the team that they are assigned to. All employees are able to attend meetings to discuss issues and assist on making decisions for the team and store issues. The use of providing feedback is in direct correlation to clarifying expectations to goals. Team members have meetings with the team leaders to set goals that the team desires to accomplish. After having set the goals management provides feedback to the team and team members on the progress they have achieved in accomplishing their goal, and are rewarded for accomplishing that