Video Summary: CEO Decision Saves Xerox

CEO Decisions Saves Xerox
Nicole Jeglum
MGT/230
Due date: 01/08/2014
University of Phoenix

The video regarding decisions made by Xerox CEO Anne Mulcahy discussed choices made by her to save the company. Within 5 years of being at Xerox, Anne Mulcahy went from working in the sales department to opening the desk jet printer division. From there she moved up to President of Xerox and finally landed the position of CEO. At this time Xerox was on the verge of bankruptcy after being fined $10million by the FCC during an investigation of the companies accounting practices.
Anne was able to prevent Xerox from filing for bankruptcy by making decisions for the company that would have its positives and negatives. In the first year as
This included large color printers for companies being developed. The costs of using color printing are shown to be greater than those printers using black ink only. The use of these printers by large companies and low cost printing centers that were being built would increase sales and profit margins.
Managers are constantly making decisions which help them to develop in their role. Anne Mulcahy could have easily decided not to deal with angry shareholders, to have the company file for bankruptcy, and close the doors on Xerox for good. That is not the approach that she took though as a manager and CEO. She made the decision to move forward knowing that there was no certainty in her plan to work. She took risks, faced conflicts, and brought structure back to the company were it was needed. Anne Mulcahy showed she had the ability to make great managerial decisions and those decisions carried out all the
While there are always other avenues and decisions that could have been made, I find that she did the right thing. It is never easy to reduce staff and lay off employees. Especially when employees have been with the company long term or are an asset. However, her thinking of reducing jobs in areas that was not financially beneficial helped to save the company. By putting money into projects and development of newer needed products was an ideal decision as well. As the business economy continues to grow and blossom, so does the demand for updated devices used by businesses worldwide. I also agree that a manager who is often making decisions is a great manager.
By considering all the aspects of what need to be considered to make the best decision as a manager is the biggest issue to get positive results. Making these decisions based on things you can be certain of, that are worth the risk, have a structured plan, and a manager capable of implementing it all is how the best decisions are made. So don’t lose hope because it seems too hard to find a resolution. No, push forward as Anne Mulcahy did and be confident in your managerial