Leadership of Ursula Burns

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  • Topic: Leadership, Ursula Burns, Anne M. Mulcahy
  • Pages : 10 (3366 words )
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Leadership of Ursula Burns
Yan Xin
3339204
TUC-FIU
HFT4295 Leadership in the Hospitality Industry RXC
Fall 2011

Abstract

The leadership paper of Ursula Burns is explored the black female who is the leader and entrepreneur. The whole paper has three parts. First I will introduce her leadership traits, these are important and influential her leadership style in the future. Next the body of the easy is the leadership styles. Her main leadership style is the directive style. Next to directive her leadership behavior is supportive. Finally, I use a critical think that what can we learn from her achievement in hospitality industry.

Table of Content
Content

Introduction…………………………………………………………………………………..1
Leadership traits…………………………………….…………………………....………….1
Decide destiny by myself…………………………………………………….………...…………….1
Expert & experiences………………………………………………………….………...…………..2
Frankness………………………………………………………………….…………….…………….2
Leadership style………………………………………………………………...…….………3
Directive Leadership Behavior……………………………………………………....……..……3
Supportive Leadership Behaviors……………………………………………………..…………5
Her weakness………………………………………………………..…………….….……….7
Application in the hospitality industry…………………………………………….….…….7
Supportive employees…………………………………………………..………………...…….7
Aligned around a common goal……………………………………….……………………………8
Never stop learning……………………………………………….……….…………..……….8
Accumulation of experiences…………………………………………….…..…...…..…..……..9
Social responsibility..............................................................................................................10
Conclusion………………………………………………….………………………….....….11
References…………………………………………………….....…………..…….…………13

Introduction
To begin with I will provide a brief background with the black successful leader. Ursula Burns as Anna M.Mulcahy’s successor, she became the new CEO and chairwoman. As described in the following profile, Burns has taken her management experience and used it to better lead Xerox Crop. Compared her successful career, I force on her behaviors on the company. I will make a research on the Ursula Burns who leader the advance of Xerox which is one of the “fortune 500” companies. I want to know what are her leadership styles or behaviors she uses to success, and what are the characteristic which to be worthy we can be guided in the hospitality industry.

Leadership Traits
Decide destiny by myself
Ursula Burns had a hard childhood that she live in an apartment “Baruch Houses”,it is the house that government subsidized people who has low salary in the east side of Manhattan. Her mother who was poor as a church mouse contrived to bring up her three children alone. Burns is not only seeing the courage in the life, but also training her perseverance from her mother. Burns in an event of Young Women’s Christian Association (YWCA), said, “I seemed hear that she talks to me, ‘the background cannot decide anybody’s destiny’.” In the whole of the course which Burns experiences, she enjoys this great benefit of her mother. Since her option jarred with others, she never gives up her idea.

The characters that she shows that the strong and struggle against the adverse circumstance is affecting her leadership behaviors. Expert & experiences
Her mechanical engineering background has been the key, "she maintains.”This type of technical degree opens the door to a broader set of career opportunities." (Giscombe, 2009) Burns selects a discipline which mechanical engineering. Comparing the traditional profession like nurse, she prefers to study mathematics and sciences. She then went on to obtain a Bachelor of Science degree in Mechanical Engineering from Polytechnic Institute of NYU in 1980 and a master of science in Mechanical Engineering from Columbia University a year later. When she studies in the Columbia University, Burns work in Xerox as a trainee on summer, she began a long career with the file system company whose...
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