Unit 2 communication and Value
Introduction
Throughout this study I will be looking into how we communicate as a society, through care services. The care service I am studying is a residential home, south of Middlesbrough.
In order to maintain confidentiality of the home and clients I will not refer to either by name.
The home provides nursing care as well as ordinary residential care and is privately owned. The registered care categories are for people of old age and physical disability, the specialist Care Categories provide cancer care, care for the registered deaf, for patients with Multiple Sclerosis, Muscular Dystrophy, Parkinson’s disease, speech and visually impaired and stroke patients.
These services are provided in line with the disability discrimination act 1995 which requires all buildings to be made accessible to all disabled people. In order to meet the standards and requirements of the act the home has to provide certain facilities. Clinically, the home has to provide a certain number of beds that will provide palliative care for patients with life limiting conditions, also services like physiotherapy and occupational therapy also they must provide practical services for day to day living such as residents being able to access public transport routes, have their own bedrooms, own furniture, telephone and television points, wheelchair access to gardens and other areas within the home. All these help the client to live a happier and pleasant life.
Many health problems cause communication difficulties between the clients and the carers. There are two types of communication verbal and non-verbal. Within a care setting non-verbal communication is often used due to the fact that clients might be impaired visually or with loss of hearing which has affected the speaking of that person but also mentally due to dementia which leads to loss of memory, the ability to recognise things and people and also, sometimes the ability to actually speak.
The whole aim of the study is to
Throughout this study I will be looking into how we communicate as a society, through care services. The care service I am studying is a residential home, south of Middlesbrough.
In order to maintain confidentiality of the home and clients I will not refer to either by name.
The home provides nursing care as well as ordinary residential care and is privately owned. The registered care categories are for people of old age and physical disability, the specialist Care Categories provide cancer care, care for the registered deaf, for patients with Multiple Sclerosis, Muscular Dystrophy, Parkinson’s disease, speech and visually impaired and stroke patients.
These services are provided in line with the disability discrimination act 1995 which requires all buildings to be made accessible to all disabled people. In order to meet the standards and requirements of the act the home has to provide certain facilities. Clinically, the home has to provide a certain number of beds that will provide palliative care for patients with life limiting conditions, also services like physiotherapy and occupational therapy also they must provide practical services for day to day living such as residents being able to access public transport routes, have their own bedrooms, own furniture, telephone and television points, wheelchair access to gardens and other areas within the home. All these help the client to live a happier and pleasant life.
Many health problems cause communication difficulties between the clients and the carers. There are two types of communication verbal and non-verbal. Within a care setting non-verbal communication is often used due to the fact that clients might be impaired visually or with loss of hearing which has affected the speaking of that person but also mentally due to dementia which leads to loss of memory, the ability to recognise things and people and also, sometimes the ability to actually speak.
The whole aim of the study is to