Unit 1 Communication P1, P2, M1

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Unit: Unit 1 Developing effective communication in health and social care. Task: 1

In this essay I will be explaining how I use good communication and interpersonal interactions with the residents I will meet on my work experience at a residential home for older people. I will be explaining the skills and strategies I will use to make communication making sure it is effective. My essay will talk about different types of communication for example one to one, with different types of people, including professionals and service users. I will use communication with a variety of people and consider the most appropriate form of communication to be applied making sure the needs of all individuals are met. I will also explain and discuss Argyle’s communication cycle and Tuchman’s group process theory and apply these to my essay in relation to effective communication. My essay will also include an assessment of the skills and strategies used in communication and how they relate to the different theories. Communication is when you swap over information by speaking, writing, or using other methods making sure the communication is received and understood. Interpersonal interaction or communication is the process of sending and receiving information between people, using a two way process of communication. The ways individuals communicate with others depend on the situation or the context you are in. There are many types of communication; there is spoken communication like one to one and oral communication with groups of people which is also known as interpersonal interaction. However communicating isn’t always spoken, many people communicate by unspoken communication using facial expressions or sign language. Email, texting and writing are also forms of communication. The formality of our communication can change depending on the context of it. For instance, if you are talking to your friends it will be informal and you will probably use slang. However when talking to...
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