Unit 2

Topics: Employment, Recruitment, Customer Pages: 5 (1402 words) Published: January 24, 2013
P1 - Describe the recruitment documentation used in a selected organisation.

Recruitment is the process when an employer is looking to hire someone. I will be looking at TESCO as a business which I think is closely working on the H.R department. This is because many times in the year they recruit new employees as at some points in the year the store gets very busy and as of that they recruit new staff. So when the store is getting really busy and sales have been increasing They need to coordinate and recruit new staff to meet the sales targets.

However this is when Tesco have coordination of team resources. In TESCO they work as a team to meet targets. This is because some staff might not be well so staff from other department who are not working can cover for them and do overtime. This is how they meet one of their targets. However coordinating with each other and working together they can finish the job done and reach the sales targets. This is when staff has many job roles to do and are set different targets. From every department of Tesco there is a manager who monitors the performance of staff to see if they are putting in their best and are doing what they have been told to do. Or if they have been set any targets, have there targets been completed.

Relationship with other department in Tesco is that they get along very well. The managers of each department report about how each department is doing and if the store is doing good. At Tesco they have an establishment of a good working ethic and professional culture, such as levels of forming and appearance.

They are straight forward and will scrutinise you if you are not in the right uniform or you are looking a bit rough. They advise all of their employees to dress well and have a good standard of hygiene. This is important because they have to keep themselves clean as they will be touching products such as the bakery, The staff will be touching the bread and other food products so they must clean there hands before touching the products. Tesco expect there staff to give a good impression to all of their customers. TESCO analyse their staff’s behaviour to see if they are polite to the customers and to see how they engage with customers.

Encouragement is something Tesco has done in a very creative and unique style. This is done as the managers encourage staff to learn form their mistakes. Encouragement from the manger and other staff will give the employee a boost and motivate him to his job role. Also if the employees have a problem they can talk to Tesco about it and find a solution.

In TESCO they give out incentives to staff to show them appreciation for their hard work. You will get your wages and you will get rewards and bonuses to show that Tesco appreciate your hard work.

They will also give you a staff discount and many other incentives to keepthem working for Tesco and to make them work harder.

As it gets busy at times in the year Tesco are always looking to recruit new faces but they keep the experienced one.

This is because by keeping experience workers who have been at the company for a long period of time they will be able to help the newly employed staff. They need to keep the right experienced worker as they are trained and experienced in their job and also to help the new staffs settle in.

TESCO have contracts of employment where the staff will sign a contract Stating their responsibilities, what the company expects off them, and the rules and regulations. It important you read over it so you know the rules and regulations. They also have the job description which outlines your specific job role in the store. Staffs also have other hob roles at different times but this is not on the job description as it may just be covering for someone.


Job description

Job title: sales assistant

Department: grocery department

Job description

Help to assist the staff to sell more groceries and make sure the...
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