Understand why effective communication 
32: 1.1 Describe the duties and responsibilities of own work role.
I have worked with my current employer for six months. I work with clients with a learning disability, within a supported housing setting. My current job role is as a ‘care assistant’. I am responsible for providing support to the service user’s, which includes: Personal care, assisting with meal preparation, assisting with medication, assisting with meal planning, and maintaining records for service delivered. I received an induction training course when I first joined the company, which provided specialised training relating to the learning disability sector. I receive regular supervision with my line manager, where I can discuss any problems, and get support. I can also request training, and my manager can highlight areas where she thinks I would benefit from further training in. I attend regular refresher courses in training, so that I am up to date with the current standards required for my role. I treat all service users with respect and dignity, and my work practices reflect and promote equal opportunities. I have read, and understand my Company’s policies and procedures, and am aware of what to do in most circumstances, and the correct reporting/recording procedures to follow. I always work in a professional manner, and ensure all service user information is kept up to date, and confidential.
32: 1.2 Explain expectations about own work role as expressed in relevant standards.
Strive to establish and maintain the trust and confidence of service users and carers.
Promote the independence of service users while protecting them as far as possible form danger and harm.
Respect the rights of service users while seeking to ensure that their behaviour does not harm themselves or other people.
Be accountable for my practice and take responsibility for maintaining and improving my knowledge and skills.
32: 2.1 Explain the importance of reflective practice in continuously improving the quality of
I have worked with my current employer for six months. I work with clients with a learning disability, within a supported housing setting. My current job role is as a ‘care assistant’. I am responsible for providing support to the service user’s, which includes: Personal care, assisting with meal preparation, assisting with medication, assisting with meal planning, and maintaining records for service delivered. I received an induction training course when I first joined the company, which provided specialised training relating to the learning disability sector. I receive regular supervision with my line manager, where I can discuss any problems, and get support. I can also request training, and my manager can highlight areas where she thinks I would benefit from further training in. I attend regular refresher courses in training, so that I am up to date with the current standards required for my role. I treat all service users with respect and dignity, and my work practices reflect and promote equal opportunities. I have read, and understand my Company’s policies and procedures, and am aware of what to do in most circumstances, and the correct reporting/recording procedures to follow. I always work in a professional manner, and ensure all service user information is kept up to date, and confidential.
32: 1.2 Explain expectations about own work role as expressed in relevant standards.
Strive to establish and maintain the trust and confidence of service users and carers.
Promote the independence of service users while protecting them as far as possible form danger and harm.
Respect the rights of service users while seeking to ensure that their behaviour does not harm themselves or other people.
Be accountable for my practice and take responsibility for maintaining and improving my knowledge and skills.
32: 2.1 Explain the importance of reflective practice in continuously improving the quality of