Level 3 Diploma Health & Social care, Unit 2 1.1(Q) Describe the duties and responsibilities of own work role: I have worked for Choice support for six years. I work in a homeless hostel which offers tenancy support along with signposting ,for residents to gain more indepth support. Westview House cater for twenty nine residents around substance misuse, mental health and other issues they may be experiencing. My current role as project worker. I’m responsible for providing support which includes: * Support residents with alcohol, drug and homelessness issues * Maintain records for the service delivered
* Support residents in looking for more secure accommodation * Monitoring residents engagement with external agencies I received induction training when I first joined the company. Which provided specialist training relating to substance misuse. Since finishing my induction. I now receive regular supervision from my manager where I can discuss any problems, highlight areas where I could benefit from extra training, also identifying different refresher courses. So I’m up to date with information to help me keep up with standards of my role. 1.2(Q) Explain expectations about own work role as expressed in relevant standards: My duties of a project worker at Westview House are the following : * Support residents with alcohol, drug and homelessness issues * Supporting residents to understand/maintain their tenancy. With this helping residents meet objectives set in conjuction with support plan. * To attend meetings that are relevant for the welfare of rersidents * Encourage residents to show willingless to be involved in the community and show participation in Westview House. * To help encourage residents to pay weekly/fortnightly service charge. Plus monitering rent account. * Give advice to...
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