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Int. no | Department | Manning Level | ERP Adoption | Task | Tools | Is Project Server Applicable? | Interview – 1 | Finance Board of Corporate Finance Operational Controlling | Upper manning level (80<ml<500) | low adoption of ERP,high relevance for project | decision making | Excel, mail, phone | Minimal but relevant | Interview – 2 | Health insurance Board of Insurance service and products of Mathematics Actuary | Upper manning level (80<ml<500) | regular use of ERP,average relevancefrequent use of ERP, | * answering to principal questions regarding product development * calculating regarding product development * financial reporting * statistics | CD, phone, fax, | Yes | Interview – 3 | Board of Directors | Nil | nil | * organization of a in-house conference | Paper, personally, mail, phone | yes | Interview – 4 | Health insurance Board of Insurance service and products of Mathematics Actuary | Upper manning level (80<ml<500) | regular use of ERP,average relevancefrequent use of ERP, | * calculation regarding the development / maintenance of products (high-level calculation, detail calculation, follow-up-calculation) * financial reporting with the objective, being able to decide concerning Rückstellungen - e.g. Asset Liability Management *) * statistics in the context of product inquiries - e.g. statistics of insuring-cases per member - e.g. statistics for supporting the sale-department * answering of question basilar - extremely huge projects (e.g. integration acquired new insurance-companies, merging of insurance-products, subject depending for technical integrations (incl. IT)) - overall views of competitor-products - comments concerning legal changes | Phone, mail, word | | Interview – 5 | Health insurance Board of Insurance service and products of Project Management | Upper manning level (80<ml<500) | frequent use of ERP, low relevance per employee | * realization of a new assurance product | Paper,

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