Travel and Tourism Airports and Airlines
BTEC LEVEL 2 DIPLOMA IN TRAVEL AND TOURISM
UNIT 14
Exploring Airports and Airlines
Assignment No: 14b
Assignment title: The Passengers Journey
Subject Lecturer: Monish Bhandari
For this task I will be explaining the passenger’s journey throughout an airport, and what they will come across. I’ll explain the journey from walking through the entrance to boarding your flight, there are also many facilities you and others will find useful.
Functional areas-landside
Check-in
As the passenger walks through the entrance they come across the automated check-in desk if this is convenient for you, an automated check-in is a self-check in system where you scan your passport and put in your reference number where you get from checking in online. This is a fast an easy way to check you in especially if you’re late for a flight and have no time to queue, the E-check-in (automated check in) is mostly used and there for people of business but can also be used by anyone who may want to check them self’s in faster than usually. If not there will be an alternative check in desk where someone can assist you. You will need your passport and your reference number. The next step will be to check in your luggage, if you have a carry on then you will go straight to security if not then you can put your bags through to the fast track bags if you have checked in using the automated check in, if someone has assisted you than they will also check in your luggage.
Check in
E-check in
Passport control
There are two queues. One is for EU/UK and the other one if for non-EU/UK passengers. You have to make sure that all your necessary paper work is all up to date and you passport has not expired while you’re travelling. That’s for safety reason and to be sure that you don’t have any criminal affairs or wanted anywhere around the world.
Airport security
When arriving at airport you have to show security your boarding card along with your passport then remove
UNIT 14
Exploring Airports and Airlines
Assignment No: 14b
Assignment title: The Passengers Journey
Subject Lecturer: Monish Bhandari
For this task I will be explaining the passenger’s journey throughout an airport, and what they will come across. I’ll explain the journey from walking through the entrance to boarding your flight, there are also many facilities you and others will find useful.
Functional areas-landside
Check-in
As the passenger walks through the entrance they come across the automated check-in desk if this is convenient for you, an automated check-in is a self-check in system where you scan your passport and put in your reference number where you get from checking in online. This is a fast an easy way to check you in especially if you’re late for a flight and have no time to queue, the E-check-in (automated check in) is mostly used and there for people of business but can also be used by anyone who may want to check them self’s in faster than usually. If not there will be an alternative check in desk where someone can assist you. You will need your passport and your reference number. The next step will be to check in your luggage, if you have a carry on then you will go straight to security if not then you can put your bags through to the fast track bags if you have checked in using the automated check in, if someone has assisted you than they will also check in your luggage.
Check in
E-check in
Passport control
There are two queues. One is for EU/UK and the other one if for non-EU/UK passengers. You have to make sure that all your necessary paper work is all up to date and you passport has not expired while you’re travelling. That’s for safety reason and to be sure that you don’t have any criminal affairs or wanted anywhere around the world.
Airport security
When arriving at airport you have to show security your boarding card along with your passport then remove