Thomson Case tudy

INDIVIDUAL EXAMINATION ASSIGNMENT CASE STUDY: INTERNATIONAL COMMUNICATIONS

MODULE: MODULE M1
LECTURER: Professor Pieter Steyn
EXTERNAL EXAMINER: Mr Lunga Msengana
DUE DATE: 21 October 2013

Declaration

I hereby declare that this assignment is entirely my own work and that it has not previously been submitted to any other Higher Education Institution. I also declare that all published and unpublished sources have been fully acknowledged and properly referenced. This Includes figures, tables and exhibits. Where modified by me, this has also been indicated.

Name: Shelton Majengwa
Signed

Table of Contents

1. Executive Summary...............................................................................................2

2. Introduction............................................................................................................3

3. Problems Identified...............................................................................................4
3.1 No balanced focus between time, costs and scope………………………………..4
3.2 Lack of communication between the project stakeholders (Project Manager, Project Team, Customer, Sub-contractors and Top Management)………………5
3.2.1 Important of communication amongst project participants……………………….7
3.2.1.1 Project Team………………………………………………………………………..7
3.2.1.2 Customer and Executives…………………………………………………………8
3.3 Poor or Ineffective Project Kick-off Meeting…………………………………………9
3.4Poor Customer Focus………………………………………………………………….11
3.5 Unethical behaviour……………………………………………………………………12
3.6 Lack of People’s skills…………………………………………………………………12
3.6.1 Lack of leadership skills…………………………………………………………...12
3.6.2 Lack of communication skills……………………………………………………..13
3.6.3 Lack of interpersonal skills………………………………………………………..14
3.6.4 Lack of negotiating skills…………………………………………………………..15
3.7 Time management skills and

Bibliography: Smith. J and Jaggar, D.(2007) Building Cost Planning for the DesignTeam. 2nd Edition. Oxford UK: Elsevier Ltd. Gerardi, B.(2011) No-Drama Project Management avoiding Predictable Problems for Project Success.New york:A Press (Newtown, R. (2009) The project Manager:Mastering the art of delivery.2nd edition. Great Britain:Pearsoneducation Limited. ”(Essential people skills for project managers, steven W and Ginger Levin, 2005,United States of America, Management concepts) (A Jossey-Boss Reader,Business Leadership,2nd edition,United States,John Wiley and Sons. ” (Fundamentals of Project Management, Author PM4DEV, 2008,Publisher Lulu.com). (Excel 2007 for Project Managers,Kim Heldman and William Heldman, 2007, Wiley Publishing Canada/Indiana). (: (Bart Gerardi , 2011, No-Drama Project Management avoiding Predictable Problems for Project Success.) Clements J., Gido J. (2012). Effective Project Management 5th Edition. Canada:South-Western / Cengage Learning.