Thesis Paper on E Banking

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THESIS PAPER ON

''The Scenario of Electronic Banking Service in Bangladesh:
An Analysis on selected Commercial Banks of Bangladesh"

(This paper has been prepared for submission into the Department of Business Administration, Metropolitan University, Sylhet, as a partial requirement for fulfillment of the MBA Program.)

Submitted to
Mr. Debashish Roy
Senior Lecturer
Department of Business Administration
Metropolitan University.

Submitted By

Bishwajit Roy
ID-093-126-029
MBA 18th Batch
Department of Business Administration
Metropolitan University
Sylhet.

Letter of Transmittal--------------------------------------------------------------

March 25, 2012

To
Mr. Debashish Roy
Senior Lecturer
Department of Business Administration.
Metropolitan University

Subject: Submission of Thesis Paper of MBA Program.

Dear Sir,

I am very glad to submit the Thesis Paper on ''The Scenario of Electronic Banking Service in Bangladesh: An Analysis on selected Commercial Banks of Bangladesh" which is a part of MBA Program to you for your kind consideration.

I made sincere efforts to study related materials, documents, observe operations performed in Electronic Banking and examine relevant records for preparation of the report. Within the time limit, I have tried my best to compile the pertinent information as comprehensively as possible and if you need any further information, I will be glad to assist you.

I have done my thesis on “Electronic Banking, studied on different banks, books, papers and journals from Internet. I also interviewed people related to the topic. I tried my level best to analyze the information from an impartial view. I was provided necessary supports from related authorities and my beloved university. I strongly believe that this study will enrich my knowledge in the very crucial area of Electronic Banking, which is the most vital element of future banking sector.

Sincerely yours,

(Bishwajit Roy)
ID: 093-126-029
MBA-18th Batch
Department of Business Administration.
Metropolitan University, Sylhet.

Mr. Debashish Roy
Senior Lecturer
Department of Business Administration
Metropolitan University.

March 25, 2012

LETTER OF ACCEPTANCE

I am very happy to accept and declare that Bishwajit Roy, ID NO: 093-126-029, MBA 18th Batch is a student of Metropolitan University, Sylhet, Bangladesh. I am pleased to inform that the thesis report entitled ''The Scenario of Electronic Banking Service in Bangladesh: An Analysis on selected Commercial Banks of Bangladesh" is the candidate's own achievement and is not a conjoint work.

I also certify that his thesis report has been prepared under my direct and active supervision, is an original one and has not been submitted elsewhere previously for publication in any form. He is sincere, honest and hard working and he did not use any unfair means to avail the data and information required to make the thesis report.

I wish him every success in life.

(MR. Debashish Roy)

Senior Lecturer
Department of Business Administration
Metropolitan University.

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3 Acknowledgment

At first I would like to thank my thesis supervisor from Dept. of Business Administration, Metropolitan University Mr. Debashish Roy for providing cordial support in conducting the thesis on ''Electronic Banking of Commercial Banks in Bangladesh: An Analysis on selected Banks". I would like to place my gratitude to Mr. Suranjit Bhushan Das Roy, Senior Executive Officer and other employees of South East Bank Limited, Lal Dighir Par Br. Sylhet, to support me to complete my thesis in their esteemed organization.

Very special thanks go to Shah Md. Dastgir Azam, Manager, Pubali Bank Ltd. Hetimgonj Br., Sylhet and Mr. Md. Maminul Haque, Junior Officer, Pubali Bank Limited, Stadium Br., Sylhet for helping me in...
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