Questionnaire

Topics: Bank, Online banking Pages: 4 (480 words) Published: February 27, 2013
DEPARTMENT OF MANAGEMENT AND ACCOUNTING

OBAFEMI WOLOWO UNIVERSITY, ILE-IFE, OSUN STATE

QUESTIONNAIRE

Dear Respondent,

I am an MBA student of above named institution. You have been randomly selected to participate in a study on The Impact of Electronic Banking In Nigeria Banking System (A case Study of Union Bank of Nigeria plc). The end goal of this study is to examine bankers’ perceptions towards electronic banking in Nigeria. We will use your experience, views and ideas to advise policy makers and stakeholders on how best they can address problem associated with Electronic Banking on the Nigeria banking System. We appreciate your participation in this study. I want to assure that whatever information you provide will be kept strictly confidential and will be used for capacity development purpose only.

This questionnaire will take about 10munites to complete. Please tick [√] where applicable.

Open ended questions to be answered by personnel.

SECTION A

1. Name of Respondents (optional)

……………………………………………………………………………………………………

2. Academic Qualifications (Please tick as appropriate)

a) OND [ ] (b) HND [ ] (c) B.Sc. [ ] (d) M.Sc. [ ] (e) Ph.D [ ]

3. Years of service with Union Bank of Nigeria Plc

a) 1 -5 years [ ] (b) 6 – 10 years [ ] (c) 11 – 15 years [ ] (d) 16 -20 years [ ] (e) 21 years above [ ]

4. Department / Unit in Union Bank ……………………………………………………………………………………………………………………………

5. Status / Designation

………………………………………………………………………………………………………

6. Professional Qualifications

a) CIBN [ ] (b) ICAN [ ] (c) ACA [ ] (d) CCNA [ ] (e) NIM [ ] (f) Others [ ]

SECTION B

1. How will you rate the overall performance of the bank’s Electronic banking system?

a) Outstanding [ ] (b) Very Good [ ] (c) Average [ ] (d) Below Average [ ]...
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