Professor V. Westray-Miller
Training and Development – BUS 407
April 28, 2012
Briefly describe what the organization is and what it does
Apria Healthcare is a full-service provider for your home healthcare needs, serving over 2 million patients annually in all 50 states through more than 500 locations. Through our trained professionals and clinicians, Apria offers a wide range of clinical services and equipment. As the nation’s largest provider of home healthcare products and services, Apria helps thousands of Americans live healthier and feel better every day. Our ongoing self-monitoring and evaluation process ensures continual improvement in the homecare experience. Apria Healthcare is committed to providing outstanding care and exceptional service. From order accuracy to helpful customer service, timely delivery, patient education, and equipment instruction — Apria is committed to serving with excellence. (http://www.apria.com/wps/portal/apria/faqs)
Extensive Medicare experience, as well as the largest network of payor contracts, ensures that Apria is positioned to provide care to more patients. We take our role as the nation’s largest provider of home healthcare services seriously, acting as an industry-leading innovator. It is our goal to make choosing Apria an easy decision. From respiratory and sleep programs to infusion and nutrition care programs, Apria offers comprehensive programs to meet patient needs and provide excellent service. We are determined to exceed the expectations of those we serve and demonstrate our high clinical standards and compassion in care. With a comprehensive product line that includes hospital beds, ambulatory aids, patient room equipment, and bathroom safety items, Apria is the nation’s leading provider of home medical equipment. (http://www.apria.com/wps/portal/apria/faqs)
Assess the current trends in training and determine which is the most appropriate to...