Preview

The Strategic Importance of Effective Employee Relations

Satisfactory Essays
Open Document
Open Document
378 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
The Strategic Importance of Effective Employee Relations
The Strategic Importance of Effective Employee Relations
Today there is a new importance to build a competitive advantage through an organization’s human resources by focusing on achieving the strategic benefits of “employee engagement”. Keeping employees motivated and engaged in goals of the organization. The most important part of employee engagement is ensuring they are treated fairly, ethically and legally.
Research has shown employees are sensitive to the treatment they receive from employers and have strong perceptions about fairness at work. Experts have created three components to organizational justice with respect to employee relations:
1. Distributive Justice: Fairness of a decision outcome.
2. Procedural Justice: Fairness of the process used to make a decision.
3. Interactional Justice: Fairness in interpersonal interactions by treating others with dignity and respect.
We will be talking about how managers enhance employee engagement and ensure effective employee relations by ensuring fair treatment.
Employee Engagement
Employee Engagement is a positive, fulfilling, work-related state of mind characterized by vigour, dedication and absorption. Engaged employees feel invested in the company’s success and are willing and motivated to exceed the stated job requirements.
DRIVERS OF ENGAGEMENT:
Engagement is heightened by several factors that vary across different countries and cultures. Organizational factors such as senior leadership, opportunities for learning and development, and company image and reputation are the primary influences of engagement.
“The Towers Perrin study found that only 21% of employees are highly engaged and 38% are highly disengaged.”
Three recommendations were provided for companies that wish to increase engagement:
1. Senior leaders need to demonstrate inspiration, vision, and commitment.
2. Develop a culture of learning and growing by creating learning and development programs.
3. Have a good reputation, be

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Engagement Strategy Presentation and Outline HRM/ 552 10/13/2014 Rosalicia Cordova PRESENTED BY: Kelli Coleman, Edwin Hassel, Margaret Robinson, Mindi Dorsey and Diane Mitchell-Porter INTRODUCTION EMPLOYEE ENGAGEMENT MAXIMIZES THE CAPABILITIES AND GIFTS OF EACH INDIVIDUAL WITHIN AN ORGANIZATION. ENGAGEMENT ENHANCES JOB PERFORMANCE IN VARIOUS WAYS AND IS RELATED TO SIGNIFICANT BUSINESS OUTCOMES, INCLUDING CUSTOMER SATISFACTION AND EMPLOYEE EFFICIENCY (BERSIN, 2014). AN "ENGAGED EMPLOYEE" IS AN INDIVIDUAL WHO IS COMPLETELY ABSORBED BY AND PASSIONATE ABOUT THEIR RESPONSIBILITIES WHILE TAKING POSITIVE ACTION TO EXTEND THEIR ORGANIZATIONS REPUTATION.…

    • 427 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    There is a complex and detailed body of academic literature that explores the development of the concept of employee engagement over the past 10 – 15 years. This literature suggests it is more than staff satisfaction, builds on organisational citizenship behaviour and commitment to include intellectual, emotional and behaviour elements and describes the employee’s sense of identification, advocacy and pride and desire for the organisation to succeed10. Employee engagement is about the employee’s experience of work. It is about the combination of factors that make the individual feel involved and willing to behave in ways that go beyond the day to day minimum and to work towards the longer term objectives of the organisation. The following definition reflects the elements that staff and managers described as important to make it relevant and meaningful: reference to patients, process and outcomes, value and the two-way nature of the dialogue and…

    • 4579 Words
    • 19 Pages
    Good Essays
  • Powerful Essays

    5EEG Online Task

    • 3538 Words
    • 11 Pages

    The CIPD (2014) factsheet states that Employee Engagement is a concept that ‘is generally seen as an internal state of being – physical, mental and emotional – that brings together earlier concepts of work effort, organisational commitment, job satisfaction and ‘flow’ (or optimal experience)’. An engaged workforce willingly demonstrates discretionary effort within their roles; their goals and values reflect that of their employers/organisation; they express a passion for work, feel valued and that their work has meaning.…

    • 3538 Words
    • 11 Pages
    Powerful Essays
  • Powerful Essays

    The term “Engagement Approach” refers to the company’s policies and procedures that help keep the employees dedicated, committed and focused on the future and success of the company, while, at the same time, enhancing their own self-worth. In order to achieve this, the company will do the following:…

    • 5408 Words
    • 22 Pages
    Powerful Essays
  • Powerful Essays

    According to the CIPD

    • 2696 Words
    • 7 Pages

    Employee engagement is considered one of the more contemporary human resources management practices. There are numerous benefits to these practices. It 's value is in fact a much debated topic not only within academia but also within the business world. Numerous major blue-chip corporations have adopted practices concerning employee engagement; amongst them (Gray, 2013)Sainsbury and BAE Systems. The impact of which have also extended into the public sector namely the NHS. Bearing in mind that recently there have been major cutbacks from the government concerning the organization.…

    • 2696 Words
    • 7 Pages
    Powerful Essays
  • Satisfactory Essays

    Employee engagement is important so that all employees have connection with their work, colleagues and to the organisation so that employees are more fulfilled by work and…

    • 716 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Employee Engagement – Ensuring that the way employees emotionally relate to their work, colleagues and organisation is positive and understood.…

    • 323 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    MHR 405

    • 358 Words
    • 2 Pages

    Although is definition is still being debated, employee engagement is defined as an individual’s emotional and cognitive (rational) motivation, particularly a focused, intense, persistent, and purposive effort toward work-related goals…

    • 358 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Customer and Hr

    • 1800 Words
    • 8 Pages

    Employee and engagement: To ensure the emotional connection between the employee, colleagues and managers is understood and to assist with any issues that may arise for both employees and managers.…

    • 1800 Words
    • 8 Pages
    Good Essays
  • Best Essays

    Research Paper FINAL

    • 2981 Words
    • 9 Pages

    Due to increased competition, budget cuts and streamlined positions, today’s work environment demands employees to increase productivity, perform multiple duties and no longer values expertise in just one area, as it did 30 years ago. In essence, employees are hired with less pay, and benefits while demanding a much higher degree of diverse productivity. The result is increased burnout, high turnover, decreased creativity and zero customer service and hence, public value. But one key thing that can make up for the losses is offering the opportunity of engagement. Engagement is a driving force that will move employees to perform their best work regardless of the traditional benefit system. But how do we find and foster engagement with the high demands and stringent systemic environmental expectations of cubicles, one size fits all policies and procedures, top down governance, power hungry management styles, merit systems, sterile work environments and dress codes? Furthermore, to offset the benefit changes, the workforce needs much more diversity in benefits than it did 30 years ago. Single parent homes, a need for multiple employment, stressful work environments leading to decreased health have all been factors that counter the successful work environment that businesses and organizations need. Businesses such as Google, are letting go of the traditional human resources management systems and have adopted a new course they refer to as “People Operations.” This style, in essence, is to “remove everything that might get in the employees way.” At Google, this includes offering employees free gourmet meals, exercise facilities, game rooms, laundry service, on site medical staff, and “up to 20 percent of their time to noncore initiatives of their own choosing toward its vision of…

    • 2981 Words
    • 9 Pages
    Best Essays
  • Good Essays

    Comp Admin

    • 2710 Words
    • 11 Pages

    Employee engagement: level of connection and employee feels to employer that brings out full effort.…

    • 2710 Words
    • 11 Pages
    Good Essays
  • Best Essays

    Employee engagement is a concept that is generally viewed as managing discretionary effort, that is, when employees have choices, they will act in a way that furthers their organization 's interests. An engaged employee is a person who is fully involved in, and enthusiastic about, his or her work. This concept has gained widespread recognition and credibility management practice in the last few years. The Institute of Employment Studies (IES) defines employee engagement as "a positive attitude by employees towards an organisation and its values". The engaged employee clearly understands the business context of a company and works well with colleagues to improve general performance of his organisation. Employee engagement is, therefore, a measurement of emotional and intellectual commitment to an organisation and this has a direct link to productivity. It is a step-up from commitment and overlaps with both commitment and a positive psychological contract between employer and employee. This article emphasizes the need of employee engagement and examines the role of leadership in involving as a key to employee engagement for corporate success. This paper also evaluates the different ways how a leader can improve employee engagement.…

    • 2877 Words
    • 12 Pages
    Best Essays
  • Good Essays

    Employee Engagement

    • 2193 Words
    • 9 Pages

    The world’s top-performing organizations understand that employee engagement is a force that drives business outcomes. Research shows that engaged employees are more productive employees. They are more profitable, more customer-focused, safer, and more likely to withstand temptations to leave the organization. In the best organizations, employee engagement transcends a human resources initiative — it is the way they do business. Employee engagement is a strategic approach supported by tactics for driving improvement and organizational change. The best performing companies know that developing an employee engagement strategy and linking it to the achievement of corporate goals will help them win in the marketplace.…

    • 2193 Words
    • 9 Pages
    Good Essays
  • Powerful Essays

    Employee Engagement

    • 1938 Words
    • 8 Pages

    An engaged employee brings new ideas on how to run the job, is willing to train or mentor other employees without necessarily being asked. The ultimate result of engagement is an organization committed to achieving excellent results in terms of company profits, customer satisfaction and employee loyalty. These employees will record reduced sick days and absenteeism and have increased operational performances leading to the organization’s higher profit growth.…

    • 1938 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    So, the author brings employee engagement into picture. According to her, employee engagement and talent management have many factors in common. We agree with this as top organizations have very high engagement scores. Author focuses mainly on the role of leadership, career and training and development in creating engagement. We would like to present some other perspectives to this. In the article 'Fostering Employee Involvement and Engagement through Compensation and Benefits' in 'Talent Management Handbook', Ledford argues that engagement can be achieved by 'Employee Involvement' which can be in the form of suggestion, job or high level involvement. High Involvement, which includes power sharing, knowledge sharing, skill building and rewards is required of the knowledge workers. Suggestion Involvement, in our opinion, can be implemented at all levels and job involvement is important for high performers with low potential (Performance vs Potential matrix). According to Harvard Business Review, the employee engagement can be mapped into a matrix of perceptions, i.e. how people perceive their jobs and how people behave at work. The perceptions of the employees were gauged on various factors like culture, advancement, job function, management, total rewards and company leadership. Author also emphasizes the importance of shared values in the achieving engagement. According to…

    • 866 Words
    • 4 Pages
    Good Essays