The Role of Bus Rapid Transit in Improving Public Transport Level of Service

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Faculty of Engineering & the Built Environment Centre for Transport Studies Masters’ Thesis

THE ROLE OF BUS RAPID TRANSIT IN IMPROVING PUBLIC TRANSPORT LEVELS OF SERVICE, PARTICULARLY FOR THE URBAN POOR USERS OF PUBLIC TRANSPORT A case of Cape Town, South Africa Due Date: May 2011 Prepared by: Lorita Maunganidze (MNGLOR002) Cape Town South Africa Prepared for: Professor Romano Del Mistro Faculty of Engineering and the Built Environment Transport Studies Programme University of Cape Town South Africa

In partial fulfilment of the requirements for the degree of Master of Philosophy in Transport Studies offered by the Department of Civil Engineering in the Faculty of Engineering and the Built Environment at the University of Cape Town.

The role of Bus Rapid Transit in improving public transport levels of service, particularly for the urban poor users Case of Cape Town, South Africa Page i

The role of Bus Rapid Transit in improving public transport levels of service, particularly for the urban poor users Case of Cape Town, South Africa Page i

PLAGIARISM DECLARATION
1. I know that plagiarism is wrong. Plagiarism is to use another‟s work and pretend that it is one‟s own. 2. I have used the Harvard convention for citation and referencing. Each contribution to, and quotation in, this research project from the work(s) of other people has been attributed, and has been cited and referenced. 3. This research project is my own work. it off as his or her own work. Name: Lorita L. Maunganidze (MNGLOR002) Signature ______________________________ Date __________________________________ 4. I have not allowed, and will not allow, anyone to copy my work with the intention of passing

The role of Bus Rapid Transit in improving public transport levels of service, particularly for the urban poor users Case of Cape Town, South Africa Page ii

ACKNOWLEDGEMENTS

A number of people made great contributions that made a difference not only to this thesis but also to my own personal and professional development. First and foremost, my special thank you goes to my supervisor, Professor Romano Del Mistro. As a supervisor, Romano has been an outstanding source of inspiration: thorough, critical, zealous, challenging, thoughtful, and knowledgeable. He expected a great deal but also gave a great deal in return. I am also very grateful towards him for allowing me to use data from the survey on travel patterns of households conducted for African Centre of Excellence for Studies in Public and Nonmotorised Transport (ACET) in Cape Town during 2010. I also would like to thank Gerhard Hitge and Jo-Anne Smetherham of the City of Cape Town who, in their various capacities, have proved invaluable to this thesis. They have provided important input, insights and assistance in data generation. It goes without saying that my friends and especially my loving family merit special thanks for their unreserved and unwavering support, patience, encouragement, understanding, and for being a constant source of joy, happiness, and comfort. They all continue to make it easier for me to fulfill my purpose and calling.

The role of Bus Rapid Transit in improving public transport levels of service, particularly for the urban poor users Case of Cape Town, South Africa Page iii

EXECUTIVE SUMMARY

The current level of service provision of public transport in Cape Town, as in other cities in South Africa, is inadequate and ineffective in meeting user needs (Clark, 2000; CoCT, 2006; CoCT, 2010a; CoCT, 2010b; Wilkinson, 2008). The „current [very limited, modally fragmented] commuter based service‟ (Wilkinson, 2008) characterized by poor performance in terms of travel times, reliability, capacity, safety and security and so on (CoCT, 2006) are evidence of the inadequacy and ineffectiveness. The foregoing severe shortcomings of the existing public transport service barely meet the definition of a system, and create daily hardship for thousands of residents,...
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