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The Missing Link: Operations Improvements

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The Missing Link: Operations Improvements
The Missing Link: Operations Improvements
Enhance Portfolio Performance
No. 1 in a Series

Chandresh Iyer
Head of Global Custody and Investment Services
Citi

Chito Jovellanos
President & CEO forward look, inc.

The coming decade will be a difficult one for institutional asset management. A vastly more crowded market for investment and trading ideas, more constraints on leverage, demands for greater transparency, changing compliance rules and more risk-averse investors will ensure that the heady days of relatively easy alpha and benchmark-beating strategies will be much harder to sustain.
Will this be the “new normal”? The

This definitive analysis demonstrates

emerging consensus is best expressed

how improved investment operations

by Blackstone Group cofounder

contribute anywhere from 50 to

Pete Peterson (in a December 2009

250 basis points (bps) in realized

McKinsey interview), who sees “the

portfolio performance. Moreover,

center of gravity of the business

we show the relative contributions

shifting from financial engineering

of each of a number of components

to operational improvements.”

of investment operations to overall performance alpha, and discuss

A 360o View of
Operational Quality
Andre Perold’s seminal work related to implementation shortfalls
(“The Implementation Shortfall:
Paper Versus Reality,” Journal of
Portfolio Management, 14(1): 4-9,
1988), coupled with more recent work by Ananth Madhavan while

Citi Investor Services has been at

how investment managers can best

the nexus of investment operations

improve their operational capabilities

for several decades. In our ongoing

in support of alpha enhancement,

dialogues with investment managers,

regardless of the company’s operating

firms have consistently expressed

model — be they traditional 40 Act

the need to better understand how

complexes, retail SMA managers,

operational efficiency

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