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The long road

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The long road
2013

H I G H E R S C H O O L C E R T I F I C A T E

E X A M I N A T I O N

Information Processes and Technology
Total marks – 100
Section I

General Instructions
• Reading time – 5 minutes
• Working time – 3 hours
• Write using black or blue pen
Black pen is preferred
• Draw diagrams using pencil

Pages 2–8

20 marks
• Attempt Questions 1–20
• Allow about 40 minutes for this section
Section II

Pages 9–12

40 marks
• Attempt Questions 21–24
• Allow about 1 hour and 10 minutes for this section
Section III

Pages 13–16

40 marks
• Attempt TWO questions from Questions 25–28
• Allow about 1 hour and 10 minutes for this section

2480

Section I
20 marks
Attempt Questions 1–20
Allow about 40 minutes for this section
Use the multiple­choice answer sheet for Questions 1–20.

1

An organisation employs a project team to update a system.
Which of the following techniques could the team use to understand the needs of the organisation? (A) Testing the solution
(B)

Refining the prototype

(C)

Interviewing the participants

(D) Scheduling the tasks to be completed

2

This context diagram represents an online retailer.
Order
details

Order details Online
Purchasing
System

Customer
Invoice

Warehouse
Transaction
receipt

Which row in the table identifies a process and an external entity in the diagram?
Process

External entity

(A)

Online purchasing system

Warehouse

(B)

Order details

Transaction receipt

(C)

Online purchasing system

Transaction receipt

(D)

Order details

Warehouse

– 2 –

3

A company is considering implementing a new system.
Which of the following should be included in the feasibility study?
(A) An operation manual
(B)

Results from testing the new system

(C)

A working model of the new system

(D) Risks associated with the new system

4

A worker uses a hand­held device

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