The Importance of Nonverbal Communication
Importance of Nonverbal Communication in Leadership
The statement “Communication is a key” is applied daily by people referring to each and every topic that cuts across relationships, through to business. Communication comes in many forms, which vary from the spoken and written words to the commonly overlooked nonverbal cues. In life and business, every person will communicate in a different manner. Successful leaders, however, must learn to perfect these different forms of communication and be able to use them in the appropriate situations (Business Management and Leadership). The intent of this paper is to show the importance of nonverbal communication to be an effective leader. First of all, we must acknowledge the importance of verbal communication. Verbal communication encompasses the following forms: face-to-face, phone conversations, meetings, emails, text messages, blogs, websites, letters, reports and any other form of communication involving actual words. All of the fore mentioned are extremely important within the communication realm and desired for leaders to have superb skills just to be considered for promotion opportunities. “Research has shown that among people with two- or four-year degrees, workers in the top 20% of writing ability earn on average, more than three times as much as workers whose writings fall into the worst 20%” (Locker & Kienzler, 2010, p. 5). Oral and written communication skills will be used in everyday work life but the nonverbal forms of communication used along with those can either enhance the presentation or completely detract from them. Verbal communication is considered as a contingent to nonverbal communication; in order to gain success in leadership, one’s verbal and nonverbal communication should go hand in hand.
Verbal and written communication training is necessary to learn how to effectively convey all forms of information. If the intended recipient does not understand the message
The statement “Communication is a key” is applied daily by people referring to each and every topic that cuts across relationships, through to business. Communication comes in many forms, which vary from the spoken and written words to the commonly overlooked nonverbal cues. In life and business, every person will communicate in a different manner. Successful leaders, however, must learn to perfect these different forms of communication and be able to use them in the appropriate situations (Business Management and Leadership). The intent of this paper is to show the importance of nonverbal communication to be an effective leader. First of all, we must acknowledge the importance of verbal communication. Verbal communication encompasses the following forms: face-to-face, phone conversations, meetings, emails, text messages, blogs, websites, letters, reports and any other form of communication involving actual words. All of the fore mentioned are extremely important within the communication realm and desired for leaders to have superb skills just to be considered for promotion opportunities. “Research has shown that among people with two- or four-year degrees, workers in the top 20% of writing ability earn on average, more than three times as much as workers whose writings fall into the worst 20%” (Locker & Kienzler, 2010, p. 5). Oral and written communication skills will be used in everyday work life but the nonverbal forms of communication used along with those can either enhance the presentation or completely detract from them. Verbal communication is considered as a contingent to nonverbal communication; in order to gain success in leadership, one’s verbal and nonverbal communication should go hand in hand.
Verbal and written communication training is necessary to learn how to effectively convey all forms of information. If the intended recipient does not understand the message
Cited: Business Management and Leadership. (n.d.). Retrieved November 04, 2012, from Hubpages: http://kkm463.hubpages.com/hub/Success-and-Failure-nonverbal-communication-and-leadership Cassidy, C., Kreitner, B., & Kreitner, R. (2010). Supervision: Setting People Up for Success. Retrieved November 05, 2012, from Google Books: Locker, K. O., & Kienzler, D. S. (2010). Business and Administrative Communication. McGraw Hill. Pierce, J. L., & Newstrom, J. W. (2011). Leaders & the Leadership Process. New York: McGraw-Hill. PRMC. (2012, February 02). Verbal Communication. Retrieved November 7, 2012, from PR Marketing Communication: http://prmarketingcommunication.com/2012/02/12/verbal-communication/