Dia Communication Plan

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DIA Communication Plan
Project Communications 330
Professor O’ Kelly
By Mark Salzmann

TABLE OF CONTENTS

I. OVERVIEW-………………………………………………………...Page 3 II. VISION-……………………………………………………………..Page 3 III. PURPOSE-………………………………………………………....Page 3 IV. OBJECTIVES- ……………………………………………………Page 4 V. STAKEHOLDER ANALYSIS-…………………………………...Pages 4-7 VI. RISK ANALYSIS ITEMS AND IDENTIFIED COMMUNICATION SENSITIVITIES-………………………………………………………Pages 7-9 VII. COMMUNICATION STRATEGY WITH CONFIRMED SENSITIVITIES-………………………………………………………Pages 9-17 VIII. COMMUNICATION RECOMMENDATION STRATEGY....Pages 17-20

I. OVERVIEW
The significance of this communication plan is to serve as a recorded document to bridge together the gaps in the communication process for replacing Denver Stapleton Airport with Denver International Airport. The factors discussed in this communication plan are as follows: The appropriate vehicles of communication used to address the appropriate audience types; The frequency of communication that will best address each factor, along with the appropriate communication medium of choice to inform each stakeholder or team member that has a concerned interest in the project; The identification of the stakeholders along with the responsible resources from where that information originates; To whom and when project information is to be delivered; The sensitivities to be identified, and finally the communication strategies that will be the most influential to allow the DIA project to be successful. II. VISION

The vision of the DIA project is to allow all stakeholders and team members the opportunity to emphatically engage in the efforts associated with the relocation and redevelopment of the Denver International Airport allowing for better, more efficient business prospects while providing greater, more appreciative opportunities for travel. III. PURPOSE

The purpose of this communication plan is to keep track of the communication efforts along with their respective, established procedures designed for the DIA project. Secondly, this communication plan serves as a dialogue for accountable methods of communication that are most effective or permissible, versus those communication methods that are more or less non-permissible or ineffective. “Project managers and team members who miss the mark planning their project communications may find themselves in a difficult situation when trying to communicate project status. Without upfront planning, they or their team members will be lacking a full understanding of their customer's requirements. The project manager may have one concept on how the project team will communicate, whereas the customers might have a completely opposite concept altogether. This leads to a communication breakdown, which, in the end could lead to a project failure.” (W. Dow & B. Taylor, 2008) Sourced from -Books 24/7 http://library.books24x7.com.proxy.devry.edu/toc.aspx?bkid=25172 IV. OBJECTIVES

The main objectives of the communication plan for the DIA restructuring project is to first identify the most effective, convenient, and efficient communication methods. The second objective is to ensure that every team member, contractor and stakeholder who needs to be informed of the project status, project schedule, project tasks, bulletins, newsletters or other relevant project information is done so by the most sufficient and expeditious communication methods possible. The third objective is to ensure that the project information that is disseminated is accurately conveyed with as much precision, correct tone, dialogue, and proper meaning as humanly possible to alleviate any mass confusion or misinterpretations. This includes communication failures such as; the saying is believing effect, biased interpretation, perspective-taking failures, indirect speech acts, uneven communication problems, issues concerning information dependence, and any other relevant communicative conflicts...
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