Team Leadership, Team Building and Transactional Analysis as Tools of Organisational Development and Change

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Chandaria School of Business Masters in Business Administration

Course: Leadership and Management of Change Code: BUS 6030 Semester: Fall 2011

TOPIC: TEAM LEADERSHIP, TEAM BUILDING AND TRANSACTIONAL ANALYSIS AS TOOLS OF ORGANISATIONAL DEVELOPMENT AND CHANGE

Group Member Adera P. Musyula Dominica G. Nkonge

Lecturer: Prof Ciru Getecha

Table of Contents 1.0 ORGANISATIONAL DEVELOPMENT ......................................................................... 3 1.1 Importance of Organization Development ................................................................. 4 2.0 TEAM LEADERSHIP ......................................................................................................... 4 2.1 Team Leadership Model ................................................................................................ 5 The four layers or steps in the Team Leadership Model are: ............................................ 6 2.2 Team Leadership Function Interventions ................................................................... 6 2.2.2 Internal Relationship Functions ................................................................................ 6 2.2.3 External Environmental Functions ........................................................................... 7 3.0 TEAMWORK ...................................................................................................................... 8 3.1 Types of Teams in an Organization ............................................................................. 8 3.2 Self Managed Teams (SMT) Versus Conventional Teams...................................... 10 3.3 Merits and Demerits of Teamwork ............................................................................ 11 4.0 TEAM BUILDING ............................................................................................................ 13 4.1 Characteristics of an Effective Team .......................................................................... 14 4.2 Challenges of Sustaining an Effective Team ............................................................. 16 4.3 Improving Team Effectiveness ................................................................................... 18 5.0 IMPACT OF TEAM LEADERSHIP AND TEAM BUILDING ON ORGANISATIONAL DEVELOPMENT. ............................................................................ 20 6.0 TRANSACTIONAL ANALYSIS .................................................................................... 21 6.1 EGO STATES ................................................................................................................. 21 6.2 CULTURE AND EGO STATES ...................................................................................... 24 1   

6.3 TRANSACTIONAL ANALYSIS AND LEADERSHIP STYLE .................................. 25 6.4 TRANSACTIONAL ANALYSIS AND USE IN TEAMS ............................................ 26 7.0 CONCLUSION ................................................................................................................. 27 References ................................................................................................................................ 28

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TEAM LEADERSHIP, TEAM BUILDING AND TRANSACTIONAL ANALYSIS AS TOOLS OF ORGANISATIONAL DEVELOPMENT AND CHANGE. 1.0 ORGANISATIONAL DEVELOPMENT Organization development is a system wide application of behavioral science knowledge to the planned development, improvement, and reinforcement of the strategies, structure and process that lead to organization effectiveness Organizational Development is organization-wide effort to increase an organization's effectiveness and viability. Warren Bennis refers to organizational Development as a response to change. He says it is a complex educational strategy intended to change the beliefs, attitudes, values, and structure of the organization so that they can better adapt to new technologies, marketing approaches,...
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