Team Concept, Human Behavior, Persuasion & Diversity

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1.The role of the leader in the team concept is very important. Research shows that success is enhanced, if an organization understands and effectively manages five team processes. List and discuss these five team processes in Chapter 17. The five team processes are:

1. Buy-in: how the work of the team is legitimized and goals are set. 2. Accountability: how individual and team performance is managed and rewarded. 3. Learning: how performance is improved and skills developed. 4. Infrastructure: how the work of the team is systemized and resources accessed. 5. Partnering: how people interact and work together to achieve success on the team and across organizational units (Manning & Curtis, 2009). 2.Physical and emotional needs are important determinants of human behavior, helping to explain why people work, why they have certain personal goals, and what they want in their relationships with others. Psychologist Abraham Maslow divides human needs into five categories, progressing from basic needs to complex needs. Discuss Maslow’s five “Hierarchy of Human Needs.” List and discuss each one. Maslow’s five Hierarchy of Human Needs are:

1.Survival. The needs that are taken as the starting point for motivation theory are the physiological, or basic body tissue, needs. Taking a breath of air and acting in self-defense are normal expressions of such needs. Survival needs are strong and natural forces within the person. 2.Security. Once survival needs are satisfied, security needs become important. Freedom from threat and protection from loss are major security goals, helping explain our interest in savings accounts, medical insurance, seniority rights, and burglar alarms. 3.Belonging. When survival and security needs are satisfied, the need for belonging emerges. This is true for people in all cultures, whether aggressive or peaceful, primitive or advanced. Every individual makes a distinct effort to belong to some aspired social group. 4.Respect. Once survival, security, and belonging needs are satisfied, people are motivated by the need for respect the need to be considered favorably by self and others. The pursuit of fame, regardless of the field business, government, and the arts can be explained only by the powerful need for respect. 5.Fulfillment. After physical and social needs are satisfied, people are motivated by the need for fulfillment, which Maslow referred to as “self-actualization.” These people may or may not please others by what they do, and their efforts may or may not result in the attainment of intended goals (Manning & Curtis, 2009). 3. Chapter 18 discusses “why people do what they do.” There are nine points to remember about human motivation. With these in mind, you will better understand why people do what they do. These points can also explain the complicated relationship between personal goals and work behavior. List and discuss these nine points for human motivation. The nine points for human motivation are:

a.A satisfied need is not a motivator. It is not what people have that motivates behavior; it is what they do not have, or what they have done without. b.Employee motivation and company success are related.

c.Psychological needs and social values are not the same.
d.The same act can satisfy any of the five motivation levels. e.All people have the same needs, but to different degrees and accompanied by different wants. What it takes to satisfy motivational needs and how much is required are unique to each person. f.A person can be deficiency-motivated, bringing harm to self or others. It is possible to have an extreme fixation on a natural need, so strong that it can lead to neurotic and even destructive behavior. g.Unsatisfied needs can harm your health, as surely as if you were physically stricken. If you feel the need for recognition, but no one respects you; if you feel the need for love, but no one cares; if you feel the need for self-expression, but have no...
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