1. Understand the principles of developing positive relationships with children, young people and adults.
It is important to build positive relationships with children, young people and adults not just within a learning environment but within any social setting, as this forms strong interactive social skills throughout their lives. Children will build from the skills we show them because as adults we are their role models. You should always take into account how you approach someone and respond to them as this will determine how they respond to you. Everyone must be given opportunities to establish trust and to feel at ease.
There is an old saying
“Think before we speak”
Children are social learners and adults working with them need to model good communication through listening and speaking which will develop children’s friendships, confidence and self esteem. Sometimes children cannot express their thoughts and feelings and through gaining their trust they will begin to feel at ease with us. Playing games with young children can help build their confidence to be able to communicate.
Young people find it hard to open up and express their feelings, as so much is happening for them at a stage where they are going through the transition of child to young adult. They are confused about so many things and good strong relationships are needed more than ever. Young people need to be able to turn to us for advice, reassurance and guidance. If they feel they are not given the time and feel they are not being listened to they close up and stop communicating. A good way to help them to open up is to get them involved in an activity they enjoy, when engaged in general conversation they will build up confidence with you. By respecting their views and without judging you will build up trust and a good relationship.
Good positive communication needs to exist between adults, staff and parents. It prevents misunderstanding and worry. If there is effective communication parents will feel at ease approaching a teacher to discuss any issues regarding their child and are more likely to contribute to and offer support at the school. [pic]
The principles of relationship building with children, young people and adults are that if they feel comfortable and at ease then they are more likely to communicate effectively. Everyone from a child to an adult is an individual and you may need to bear in mind these points when communicating:
◦ Are they under pressure.
◦ Why are they acting out of character?
◦ Why are they responding in an offensive way?
So we need to have empathy and understanding to what may of caused their response and then we can respond appropriately. There are many factors which contribute to positive relationships and they are built on:
◦Warm caring approach
Different social, professional and cultural contexts may affect relationships and the way we communicate with others because of lack of understanding of each others backgrounds. Different Cultures communicate in different ways by gesture, the clothes they wear, religion and eye contact. We need to adapt to different situations and adjust the way we communicate Eg: If a meeting has been arranged with people of a different culture and there is going to be a language barrier provisions should be made. When formal meetings take place a professional stance is required balanced with respect and understanding. You should conduct yourself in a friendly manner, listen and show a keen interest in solving problems that have arisen from the meeting.
People these days use a variety of methods to contact each other.
Communication in the above way can be misinterpreted as they can’t hear the tone of voice and therefore take the message the wrong way.
2. Understand how to communicate with children, young people and adults.
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