Sustainability Operations in Tourism and Hospitality in Australia

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SUSTAINABLE OPERATIONS
IN
TOURISM AND HOSPITALITY

Assessment 1:
Industry Case study
Evaluate and assess the effectiveness of sustainable practices, plans, programs and initiatives implemented by Industry operators and organizations within a sector of the tourism and hospitality industry.

Paul TAYLOR - SUSTAINABLE OPERATIONS – BCO702 - Jonathan MACEDO - MAC09198191

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SUSTAINABILITY
IN
THE HOTEL INDUSTRY
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Paul TAYLOR - SUSTAINABLE OPERATIONS – BCO702 - Jonathan MACEDO - MAC09198191

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TABLE OF CONTENTS
Executive Summary...................................................... ......................................... 4 Introduction............................................................................................... ............ 5 Environmental Impact........................................................................................... 6 Water............................................................................................... ...................... 6 Energy & Emissions................................................................................................ 8 Waste............................................................................................... ...................... 10 Social Impact..................................................... .................................................... 12 Local Community............................................................................................... .... 12 Purchasing Process................................................................ ................................ 13 Recommendations.................................................................................. .............. 14 Conclusion............................................................................................... .............. 15 Reference List........................................................................... ............................. 16

Paul TAYLOR - SUSTAINABLE OPERATIONS – BCO702 - Jonathan MACEDO - MAC09198191

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EXECUTIVE SUMMARY
The purpose of this report is to evaluate the
sustainability of the programs, plans and
practices in action in the Hotel Industry.
Recommendations will be then proposed
throughout the analysis of the current trends in
sustainable practices.

This report will briefly scan how the Hotel
operators impact on the environment and their
social effects. In order to evaluate if the current
programs really minimise the impact on the
environment and on the community, the
existing hotel operators’ initiatives will be
compared to the general sustainable practices
of the industry.

Even if a large variety of positive practices are
in place, the operators focus more on the cost
aspect rather than the environment and the
community.

Existing initiatives already present very positive
results. Nevertheless there is still room for
improvement (Hotel Presidente).

Creating more government regulations and
legislations in order to make environmental and
social practices mandatory is an example of
necessary interventions (State of Illinois).

Hotel Presidente San José, Costa Rica

green.ilinois.gov

Paul TAYLOR - SUSTAINABLE OPERATIONS – BCO702 - Jonathan MACEDO - MAC09198191

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INTRODUCTION
The Hotel industry known also as
Accommodation industry employs more than
270,000 people in Australia. As a result it
remains a significant sector for the country
(Australian Hotel Association, 2012).
In addition, hotels have always been a
significant support for the community mostly in
working significantly with local suppliers mostly
of food and beverage businesses. On another
hand, the industry faces environmental
challenges such as climate changes. Hotels are
welcoming guests with a growing perception
and awareness of environmental practices
(Choi, G, Parsa, H, Sigala, M, & Putrevu, S...
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