Difficult decisions are necessary for the Peachtree Healthcare leadership team, including the Chief Information Officer (CIO), as they discuss issues associated with the company’s deteriorating information technology (IT) structure. Before deciding on whether the change should be organization-wide at once or department-by-department, the team must consider and include doctors’ and other vested parties’ opinions.
The team has to study the important aspects of this type of network change that includes buy-in from all interested parties, as well as offering the ability to access data as necessary. The team should review the following aspects of a new project and determine whether or not the change is feasible at this time: …show more content…
Services (such as RESTful Web services) carry out some small function, such as producing data, validating a customer, or providing simple analytical services” (n.d., para 1). Peachtree Healthcare needs a solution, and the consultant’s original opinion was to incorporate SOA to alleviate much of the stress employees and doctors felt about the inadequate system. Margaret Rouse went on to say, “SOA is really about fixing existing architectures by addressing most of the major systems as services, and abstracting those services into a single domain where they are formed into solutions” (n.d., para. 2). But Peachtree actually needs and could use a complete overhaul of its …show more content…
Also, with a system like eRecords, doctor buy-in will not be hard to gain. Each physician will be able to review his or her patient’s information and forward new prescriptions to pharmacies as well as perform other activities like post lab results and potential medication changes. This is a reliable system which allows all physicians to pick and choose applications that he or she deems standard for his or her individual practice.
Unique Recommendations
Because of the potential for negative impacts of incorporating a new system into the company, gradual changes and online training for the new system are a unique recommendation. The option to upgrade a portion of a few departments at a time will alleviate the possibility of downtime that a healthcare service cannot afford to endure. Placing all departments with the same applications with customization to each department will provide some normalization that is so desired. Online training will provide all employees and doctors with the option to take the courses online in his or her spare time. The available courses to learn the new system can be taken during breaks with the option to save and return. This will give the employee the flexibility to stop the course in case of an emergency or other duties to contend