Studying Psychological Empowerment

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This article was downloaded by: [ITAM - Inst Tecn Autonomo de Mexico], [Luis Arciniega] On: 11 February 2013, At: 09:06 Publisher: Routledge Informa Ltd Registered in England and Wales Registered Number: 1072954 Registered office: Mortimer House, 37-41 Mortimer Street, London W1T 3JH, UK

The International Journal of Human Resource Management
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The power of goal internalization: studying psychological empowerment in a Venezuelan plant Luis M. Arciniega & Sanjay T. Menon
a a b

Department of Business Administration, Instituto Tecnológico Autónomo de México (ITAM), Mexico City, Mexico b

Department of Management and Marketing, Louisiana State University, Shreveport, LA, USA Version of record first published: 11 Feb 2013.

To cite this article: Luis M. Arciniega & Sanjay T. Menon (2013): The power of goal internalization: studying psychological empowerment in a Venezuelan plant, The International Journal of Human Resource Management, DOI:10.1080/09585192.2013.763846 To link to this article: http://dx.doi.org/10.1080/09585192.2013.763846

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The International Journal of Human Resource Management, 2013 http://dx.doi.org/10.1080/09585192.2013.763846

The power of goal internalization: studying psychological empowerment in a Venezuelan plant Downloaded by [ITAM - Inst Tecn Autonomo de Mexico], [Luis Arciniega] at 09:06 11 February 2013 Luis M. Arciniegaa* and Sanjay T. Menonb

a ´ ´ ´ Department of Business Administration, Instituto Tecnologico Autonomo de Mexico (ITAM), Mexico City, Mexico; bDepartment of Management and Marketing, Louisiana State University, Shreveport, LA, USA

This study, based in a manufacturing plant in Venezuela, examines the relationship between perceived task characteristics, psychological empowerment and commitment, using a questionnaire survey of 313 employees. The objective of the study was to assess the effects of an organizational intervention at the plant aimed at increasing productivity by providing performance feedback on key aspects of its daily operations. It was hypothesized that perceived characteristics of the task environment, such as task meaningfulness and task feedback, will enhance psychological empowerment, which in turn will have a positive impact on employee commitment. Test of a structural model revealed that the relationship of task meaningfulness and task feedback with affective commitment was partially mediated by the empowerment dimensions of perceived control and goal internalization. The results highlight the role of goal internalization as a key mediating mechanism between job characteristics and affective commitment. The study also validates a Spanish-language version of the psychological empowerment scale by Menon (2001). Keywords: affective commitment; goal internalization; job characteristics; organizational commitment; psychological empowerment

Introduction Starting with the Hawthorne studies in the first half of the twentieth century, management researchers have been interested in...
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