Study of Customer Preference towards Savings Schemes of Laluk Post Office
A Case Study, Submitted to Dibrugarh University in Partial Fulfilment of Bachelor’s Degree in Commerce With Specialization in Marketing
Submitted by: Aditya Prasad Chakravorty
Dr. K.M. Bhagawati
Dept. Of Marketing Management
D.H.S.K. Commerce College
Certified that the project report on the study entitled,
“Study of Customer Preference towards Savings Schemes of Post Offices, A Case Study, Submitted to Dibrugarh University in Partial Fulfilment of Bachelor’s Degree in Commerce With Specialization in Marketing” has been prepared and submitted by: Sri Aditya Prasad Chakravorty.
The report is in partial fulfilment of the
B.Com 3rd year speciality (Marketing) course under
Dibrugarh University for the academic session 2010-2011.
The report has been prepared under
My guidance and supervision and is certified to be
A genuine and original work.
No part of this report has been published or presented anywhere for any award.
The present study entitled, “Study of Customer Preference towards Savings Schemes of Laluk Post Office, A Case Study, Submitted to Dibrugarh University in Partial Fulfilment of Bachelor’s Degree in Commerce With Specialization in Marketing” is for the fulfilment of B.Com, Part III course. In course of the study I have realised that the Department of Posts, is indeed doing a noble task by setting up post offices even at remote places and is involved promoting savings among the rural people. This study would not have been possible without the help of the professors of my college. In this context, I take this opportunity to sincerely thank my supervisor and guide, Prof. K.M. Bhagawati, Associate Professor, Dept of Marketing Management, D.H.S.K. Commerce College, who has been by my side right from the very beginning of the project. From the selection of the topic, to the certificate of genuineness of the project, he has constantly been a motivating force and a source of guidance. I also sincerely recognize the debts to the scholars whose research and studies, I have used as sources of information and guidance for the completion of this project. I also offer my heartfelt thanks to the professors of my department (Marketing Management), including the Head of the Department of Marketing Management, Prof. R.K. Gogoi, and Dr. J. Gogoi, Assistant Professor, Marketing Management, for their constant support and help. I also owe my sincere debt to the principal of our college, Mrs Kalpana Khound, a source of inspiration and support. I am also greatly indebted to Prof. M.K. Mitra, Senior Lecturer, North Lakhimpur, Commerce College, and Dr. Bhupesh Bhagawati, Senior Lecturer, D.H.S.K. Commerce College for their sincere efforts in assisting me with the Project. I also take the opportunity to offer my sincere gratitude to the Sub Postmaster, the employees and the agents of Laluk Sub Office, for their kind support and assistance in providing data relating to the status of the savings schemes of the Laluk Post Office. I also owe my debts to the staff of the Branch Offices under Laluk Post Office, who have kindly assisted with information relating to the status of the savings schemes in those offices. I am also grateful to the village headman of Laluk, who furnished me with various data relating to the study area and who has been of immense help. Without the help and support of the respondents, this study would have been a failure. So I take this opportunity to thank all of my respondents. My parents have always been a constant source of hope, inspiration and guidance. No word is good enough to express my sense of gratitude towards them.
Aditya Prasad Chakravorty
B.Com 3rd Year
D.H.S.K. Commerce College...
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