Evaluation of Services Offered by Hdfc Bank

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PROJECT REPORT

ON

EVALUATION OF BANKING SERVICES
OFFERED BY HDFC BANK

Submitted To:
KURUKSHETRA UNIVERSITY, KURUKSHETRA
In the partial fulfillment of the requirement of
B.Com with Vocational Subject
(Banking & Insurance)
Session : (2011-12)

Submitted To: Submitted By:
_____________ Urvashi Tyagi
(Lect. of Com. Deptt.) B.Com IIIrd (BBI) (DAV College for Girls) Roll No.20102307

D.A.V. COLLEGE FOR GIRLS
YAMUNA NAGAR
135001

CONTENTS

S.NO.PARTICULARSPAGE NO.

1.ACKNOWLEDGEMENT
2.DECALARTION
3. PREFACE
4. INTRODUCTION TO BANK
5.COMPANY PROFILE
6.RESEARCH METHODOLOGY
RESEARCH DESIGN
DATA COLLECTION
OBJECTIVES OF THE STUDY
SCOPE & SIGNIFICANCE OF THE STUDY
LIMITATIONS OF THE STUDY
7. DATA ANALYSIS & INTERPRETATION
8.FINDINGS AND CONCLUSIONS
9.BIBLIOGRAPHY
10.ANNEXURES

ACKNOWLEDGEMENT

First of all I am sincerely thankful to the power on the earth GOD who gives me blessing for the completion of my project report.
I feel obliged in taking the opportunity to thanks Dr. Sushma Arya (Principal, D.A.V. College for Girls) for her kind cooperation.

My primary thanks go to God & next to my guide _____________(Lect. of Commerce Deptt. of D.A.V. College for Girls) who poured over every inch of the case study with pains taking attention to details & made a semi-infinite number of helpful suggestions.

A special word of thanks to Mr. Rajat (Branch Manager) for encouraging me many times while I was making the project & solving my problems through out the project.

URVASHI TYAGI

DECLARATION
I URVASHI TYAGI here by declare that “Training in HDFC BANK” assigned to me for the requirement of partial fulfillment of degree of B.com (Banking & insurance) from Kurukshetra University is the original work done by me and the information provided in the study is authenticated to the best of my knowledge.

The study has not been submitted to any other university or institution for the award of any other degree.

NAME: URVASHI TYAGI CLASS: B.COM IIIrd (BBI) ROLL NO.20102307

PREFACE

B.Com (Banking and Insurance) is a stepping-stone to the banking and insurance carrier and to develop good Professionals is necessary that the theoretical must be supplement with exposure to the real environment. Theoretical knowledge just provides the base and it’s not sufficient to produce a good Professional that’s why the practical knowledge is needed.

Therefore the one month Training and...
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