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TABLE OF CONTENT
Topic
Approaching Case Studies

Applying Management and Technical Theories, Functions & Tools
(Case Studies 2)
Manpower Planning (Case Studies 3)
Restaurant and Kitchen issues (Case Studies 4)

Page

1
2
3
4
5

Room Division Issues (Case Studies 5)

6

Sales & Marketing functions (Case Studies 6)

7

Management functions (Case Studies 7)

8
9

Purchase & Procurement functions (Case Studies 8)
10

Facilities Management function (Case Studies 9)
11

Applying Management and Technical Theories, Functions & Tools
(Case Studies 10)
Restaurant and Kitchen issues (Case Studies 11)
Room Division Issues (Case Studies 12)

12
13

LESSON PLAN: 1
MODULE CODE :

HOS4043

MODULE NAME :

HOSPITALITY TECHNICAL CASE STUDY

TERM N° :

6

LESSON NAME:

Approaching case Studies

Duration :

1.5 hours



OBJECTIVE:

CONTENT:

To recognize the concept of case studies
To apply case base learning

METHODOLOGY

Introduction
 Case based learning
 Definition
 Sample Case study
Lecture / Discussion/ Power Point Presentation

EVALUATION

Pop quiz

TEACHING AIDS

Power point slides, White board

LESSON LEARNING
OUTCOME

At the end of this module, students will be able to :
1. Demonstrate skills in applying case studies
2. Execute basic strategies towards issues and situations

REMARKS
(Reflection)

:

Case Studies 1

Case based Learning
Case-based learning uses case studies to present learners with a realistic situation and require them to respond as the person who must solve a problem (Smith and Ragan,
1999). In order to solve problems, learners select and manipulate several principles.

Case Study
Documented study of a specific real-life situation or imagined scenario, used as a training tool in business schools and firms. Students or trainees are required to analyze the prescribed cases and present their interpretations or solutions, supported by the line

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