Strategy Formulation

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Managerial Auditing Journal
Emerald Article: Strategy formulation framework for vocational education: integrating SWOT analysis, balanced scorecard, QFD methodology and MBNQA education criteria S.F. Lee, K.K. Lo, Ruth F. Leung, Andrew Sai On Ko

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To cite this document: S.F. Lee, K.K. Lo, Ruth F. Leung, Andrew Sai On Ko, (2000),"Strategy formulation framework for vocational education: integrating SWOT analysis, balanced scorecard, QFD methodology and MBNQA education criteria", Managerial Auditing Journal, Vol. 15 Iss: 8 pp. 407 - 423 Permanent link to this document: http://dx.doi.org/10.1108/02686900010353999 Downloaded on: 14-05-2012 References: This document contains references to 26 other documents Citations: This document has been cited by 5 other documents To copy this document: permissions@emeraldinsight.com This document has been downloaded 14765 times.

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Strategy formulation framework for vocational education: integrating SWOT analysis, balanced scorecard, QFD methodology and MBNQA education criteria S.F. Lee Head, Department of Industrial Engineering and Management, Hong Kong Institute of Vocational Education, Vocational Training Council, HKSAR K.K. Lo Principal, Hong Kong Institute of Vocational Education, Vocational Training Council, HKSAR, Ruth F. Leung Senior Lecturer, Hong Kong Institute of Vocational Education, Vocational Training Council, HKSAR Andrew Sai On Ko Doctoral Student, International Management Centre, Oxford Brookes, UK, Department of Industrial Engineering and Management, Hong Kong Institute of Vocational Education, Vocational Training Council, HKSAR Keywords

Vocational training, Strategic planning, SWOT analysis, Quality function deployment, Baldrige Award, Education

1. Overview
1.1 VTC's role in vocational education
The Vocational Training Council (VTC) of Hong Kong is set up with a mission to train adequate manpower for both commercial and industrial sectors in Hong Kong. It has a long history and tradition in supporting the government's human resource planning and development activities. The courses offered range from Diploma, Higher Diploma to Associateship levels. In the year of 1998/99, VTC had a total of over 15,000 full-time and 50,000 part-time students at post-secondary level. One of the VTC's major roles is to advise the Government of Hong Kong Special Administrative Region (HKSAR) on technical education and industrial training matters.

Abstract

This paper describes the framework employed in strategy formulation by the Vocational Training Council's Hong Kong Institute of Vocational Education. The proposed framework integrates three widely used business management strategic tools together with the education criteria 1999 adopted from the Malcolm Baldrige National Quality Award (MBNQA) for strategy development in vocational education. The...
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